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About

OKKAMI Inc. was founded in 2016 to cater to travelers and enhance all aspects of their journey. We provide businesses in the hospitality industry with an IoT and guest engagement technology platform to better connect with customers, finalize transactions, and improve guest satisfaction. The platform also includes managed in-room devices in addition to downloadable apps for both iOS and Android. As of today, OKKAMI provides our products and features to over 500 customers globally across North America, Europe, and Asia. Our solution includes over 50+ integrations with leading hospitality vendors allowing hassle free connection of 3rd party services. OKKAMI is an all-in-one solution to integrate with hotel systems such as PMS, POS, lighting, door locks, loyalty programs, spa booking and more.

About

Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels | Resorts | Property Managers | Restaurants

Audience

Hotels searching for a Guest Messaging platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250
Starter Package
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

OKKAMI
Founded: 2016
United States and Thailand
www.okkami.com

Company Information

GoDesk
Founded: 2017
India
www.rlike.in/

Alternatives

Alternatives

Grace

Grace

Nevotek
INTELITY

INTELITY

Intelity

Categories

Guest Messaging Supported
Menu Supported

Categories

Guest Messaging Supported

Menu Features

Color-Coding / Upselling Tools Supported
Digital Signage / Menu Boards Not Supported
Kiosk Menus Supported
Menu Design Tools Supported
Menu Item Management Supported
POS Integration Supported
Pre-Made Menu Templates Supported
Printed/Paper Menus Not Supported
QR Code Menus Supported
Tablet Menus Supported

Integrations

Agilysys InfoGenesis Supported
Agilysys Spa Supported
Book4Time Supported
Heroku Supported
Infor CRM Supported
Message Box Supported
Opera Supported
Oracle MICROS POS Supported
Philips Interoperability Solutions Supported
Priceline Supported
SOTI MobiControl Supported
Salto Supported
Samsung Messages Supported
Shopify Supported
SimpleK Supported
xnPOS Supported

Integrations

Agilysys InfoGenesis Not Supported
Agilysys Spa Not Supported
Book4Time Not Supported
Heroku Not Supported
Infor CRM Not Supported
Message Box Not Supported
Opera Not Supported
Oracle MICROS POS Not Supported
Philips Interoperability Solutions Not Supported
Priceline Not Supported
SOTI MobiControl Not Supported
Salto Not Supported
Samsung Messages Not Supported
Shopify Not Supported
SimpleK Not Supported
xnPOS Not Supported
Claim OKKAMI and update features and information
Claim OKKAMI and update features and information
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Claim GoDesk and update features and information