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About

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Numa fixes customer experience & operations at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

About

You can choose a brand new phone number which is based anywhere in Europe or outside it, wherever you want your virtual office to be set up! Alternatively, you can keep your existing phone number and add the eReceptionist suite of services to that. Easy-to-use video conferencing allows you to work remotely and will help improve your communication both internally and externally. Voicemails can be transcribed, allowing you to read your voicemails via email or SMS text messages. A custom made welcome message which is studio recorded by professional voice actors, and is bespoke to your business. iPhone and Android apps allow you to outbound dial from your eReceptionist number via your mobile smartphone or tablet device.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Dealerships interested in a Voice AI to improve their end-to-end customer experience, increase revenue, and handle missed calls.

Audience

Companies looking for a phone system to speak to their customers and colleagues on their terms

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€7.50 per user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Numa
Founded: 2019
United States
www.numa.com

Company Information

eReceptionist
Ireland
www.ereceptionist.eu/

Alternatives

Alternatives

eVoice

eVoice

j2 Global
Greetmate.ai

Greetmate.ai

Pacific Codeline LLC

Categories

Categories

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Claim Numa and update features and information
Claim Numa and update features and information
Claim eReceptionist and update features and information
Claim eReceptionist and update features and information