Novu vs. SmartEngage Comparison


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Designed for large, regulated organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering. With StackAI you can: • Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls • Publish AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow • Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls • Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing • Deploy in multi-tenant cloud, dedicated cloud, private cloud, or on-premise 55 Ratings Visit Website Sendbird Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. 166 Ratings Visit Website Retool Retool is the AI-native enterprise app development platform where teams build and ship production-ready apps — at AI speed, with enterprise governance built in. Describe what you need and get a working app, import React-based apps from Lovable, Replit, or Claude Code, or connect your AI agent via MCP. However your team builds, every app lands in Retool with RBAC, SSO, audit logging, and your existing permissions already in place. Retool connects to databases, APIs, LLMs, and external tools out of the box. Teams can build AI agents, dashboards, workflows, and full-stack apps — with a visual editor for speed and direct code access for precision. Trusted by over 10,000 organizations including Amazon, Stripe, DoorDash, and OpenAI to get AI-built apps safely to production. 598 Ratings Visit Website 11x 11x is building the autonomous digital workforce for GTM teams to accelerate growth. With two digital workers live today, 11x helps sales, marketing, and growth teams create, qualify, and convert pipeline across every channel in one unified platform. Alice is the outbound digital worker creating demand. She runs your full outbound motion in one workflow from prospecting to enrichment to multi-channel engagement and booking meetings on autopilot. Julian is an inbound digital worker capturing demand 24/7. He handles discovery, qualifies leads, and books meetings across phone, chat, SMS, email, and WhatsApp. Inbound intent is converted into qualified pipeline instantly. Trusted by teams worldwide, from high-growth startups to large enterprises, including Xerox, UST, Gupshup, Sage, Checkr, Armanino, and Rho. Backed by a16z and Benchmark, 11x is automating GTM workflows so humans can focus on what they do best: creating, innovating, and building relationships. 70 Ratings Visit Website Introw PRM Introw is a next-generation PRM platform designed to help B2B companies launch partner portals directly on top of their existing CRM systems, including HubSpot and Salesforce. It is built for speed, ease of use, and automation, enabling organizations to streamline partner engagement without lengthy implementation processes. Introw provides key capabilities such as: ✔ CRM-integrated lead & deal sharing flows with AI-driven channel conflict resolution ✔ Content enablement and tracking ✔ AI-powered support agent for partner assistance ✔ AI-enabled learning management system (LMS) ✔ Off-portal engagement via smart nudges through email and Slack Introw focuses on meeting partners where they already work, ensuring high adoption and efficient collaboration. The platform is designed to simplify partner management while maintaining a seamless connection to core CRM data. Other integrations: Slack, Crossbeam, PowerBI. 122 Ratings Visit Website Gemini Enterprise Agent Platform Gemini Enterprise Agent Platform is a comprehensive solution from Google Cloud designed to help organizations build, scale, govern, and optimize AI agents. It represents the evolution of Vertex AI, combining advanced model development with new capabilities for agent orchestration and integration. The platform provides access to over 200 leading AI models, including Google’s Gemini series and third-party options like Anthropic’s Claude. It enables teams to create intelligent agents using both low-code and code-first development environments. With features like Agent Runtime and Memory Bank, businesses can deploy long-running agents that retain context and perform complex workflows. The platform emphasizes security and governance through tools like Agent Identity, Agent Registry, and Agent Gateway. It also includes optimization tools such as simulation, evaluation, and observability to ensure consistent agent performance. 1,161 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. 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About Novu is an open-source communication infrastructure platform that helps products and AI agents reach users across every major channel. It supports in-app notifications, email, SMS, push, chat, Slack, Microsoft Teams, Telegram, and custom channels from one unified system. Developers can add a notification inbox to an application with a lightweight component and scale into full workflow orchestration when needed. Novu includes user preferences, snooze, real-time delivery, digesting, workflow automation, and a block-based email editor powered by React Email. Its Novu Connect product helps AI agents communicate with users across channels such as Slack, email, Discord, and more. With open-source tooling, integrations, and a free plan, Novu helps teams build flexible notification and agent communication systems without starting from scratch.	About We make sure your emails land in the inbox for the highest opens possible. Send newsletters or schedule for later. Import your lists without restrictions. SmartClean technology filters out any harmful email bots, typos, spam traps, bounces, etc. so your list stays 100% validated. Messenger marketing with chatbots is the biggest communication channel that has emerged since email. SmartEngage's Drag-n-drop interface allows you to easily collect Messenger contacts, send messages, create drip campaigns, and employ a variety of other marketing tactics all without any coding. Groundbreaking hybrid opt-in forms allow you to collect email addresses, Messenger subscribers, and web push notification subscribers independently or in a beautiful integrated approach. First-of-its-kind automation allows you to seamlessly engage with your subscribers between email, Messenger, and web push notifications so that your message has its best chance to be seen.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Novu is best suited for developers, product teams, SaaS companies, AI agent builders, engineering teams, startups, and enterprises that need open-source notification infrastructure, omnichannel messaging, in-app inboxes, workflow orchestration, user preferences, email tooling, and agent-to-user communication	Audience Email Marketing platform for marketers or companies
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30/month Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Novu Founded: 2021 Israel novu.co	Company Information Level Up Global Founded: 2017 United States smartengage.com
Alternatives Novus	Alternatives VWO Engage Wingify
Novus Novus Partners	The Sender
Knock	CleverPush
Mok	Boostools
Novus View All	PushAlert View All
Categories Agentic AI Supported Notification Infrastructure Supported Push Notifications Supported	Categories Email Marketing Supported Live Chat Supported Marketing Automation Supported Push Notifications Supported
	Push Notifications Features A/B Testing Supported Analytics Supported Campaign Segmentation Supported Contextual Targeting Supported Device Targeting Supported Expiry Notifications Supported Geo Targeting Supported Mobile Notifications Supported Notification Scheduling Supported Visual Notifications Supported Web Notifications Supported Show More Features Email Marketing Features A/B Testing Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Not Supported Template Management Supported WYSIWYG Email Editor Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Not Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported
Integrations Amazon Web Services (AWS) Supported BI Book Not Supported Claude Supported Convertri Not Supported Discord Supported Facebook Not Supported Google Analytics Not Supported Mailchimp Transactional Email (Mandrill) Supported Mailgun Supported Mailjet Supported Model Context Protocol (MCP) Supported PayPal Not Supported Plivo Supported Postmark Supported Salesforce Not Supported SendGrid Supported Shopify Not Supported Slack Supported Wufoo Not Supported Zapier Not Supported Show More Integrations View All 14 Integrations	Integrations Amazon Web Services (AWS) Not Supported BI Book Supported Claude Not Supported Convertri Supported Discord Not Supported Facebook Supported Google Analytics Supported Mailchimp Transactional Email (Mandrill) Not Supported Mailgun Not Supported Mailjet Not Supported Model Context Protocol (MCP) Not Supported PayPal Supported Plivo Not Supported Postmark Not Supported Salesforce Supported SendGrid Not Supported Shopify Supported Slack Not Supported Wufoo Supported Zapier Supported Show More Integrations View All 11 Integrations
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