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About

NovaceneAI offers a platform that automates the transformation of unstructured text data into actionable insights at scale using artificial intelligence. The platform provides data engineers and data scientists with complete control through a flexible RESTful API and a powerful interface, while also offering a user-friendly web-based experience for business analysts. It features theme-based analysis to track theme-specific sentiment, allowing users to extract experience areas from open-ended comments and measure sentiment in context. The platform is designed to reduce the manual effort involved in organizing unstructured data, enabling analysts to focus more on deriving valuable insights. NovaceneAI has been trusted by leading organizations, including KPMG, ArgylePR, Advanced Symbolics, ListedTech, Laval University, and Toronto Metropolitan University, to improve efficiencies and achieve consistent, systematic results.

About

Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations in need of a tool to automate the processing and analysis of unstructured text data to gain insights

Audience

Companies searching for an advanced Qualitative Data Analysis solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$600 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

NovaceneAI
Founded: 2020
Canada
novacene.ai/

Company Information

Viable
Founded: 2020
United States
www.askviable.com

Alternatives

Alternatives

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Quala

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Semantria

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Unity Catalog

Unity Catalog

Databricks

Categories

Categories

Integrations

Delighted Not Supported
Front Not Supported
GPT-4 Not Supported
Intercom Not Supported
Nekton.ai Not Supported
Pendo Not Supported
Salesforce Not Supported
SurveyMonkey Not Supported
Typeform Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Delighted Supported
Front Supported
GPT-4 Supported
Intercom Supported
Nekton.ai Supported
Pendo Supported
Salesforce Supported
SurveyMonkey Supported
Typeform Supported
Zapier Supported
Zendesk Supported
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