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About

NovaceneAI offers a platform that automates the transformation of unstructured text data into actionable insights at scale using artificial intelligence. The platform provides data engineers and data scientists with complete control through a flexible RESTful API and a powerful interface, while also offering a user-friendly web-based experience for business analysts. It features theme-based analysis to track theme-specific sentiment, allowing users to extract experience areas from open-ended comments and measure sentiment in context. The platform is designed to reduce the manual effort involved in organizing unstructured data, enabling analysts to focus more on deriving valuable insights. NovaceneAI has been trusted by leading organizations, including KPMG, ArgylePR, Advanced Symbolics, ListedTech, Laval University, and Toronto Metropolitan University, to improve efficiencies and achieve consistent, systematic results.

About

Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations in need of a tool to automate the processing and analysis of unstructured text data to gain insights

Audience

Companies searching for an advanced Qualitative Data Analysis solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$600 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

NovaceneAI
Founded: 2020
Canada
novacene.ai/

Company Information

Viable
Founded: 2020
United States
www.askviable.com

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Categories

Categories

Integrations

Delighted
Front
GPT-4
Intercom
Nekton.ai
Pendo
Salesforce
SurveyMonkey
Typeform
Zapier
Zendesk

Integrations

Delighted
Front
GPT-4
Intercom
Nekton.ai
Pendo
Salesforce
SurveyMonkey
Typeform
Zapier
Zendesk
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