Related Products
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About
NovaceneAI offers a platform that automates the transformation of unstructured text data into actionable insights at scale using artificial intelligence. The platform provides data engineers and data scientists with complete control through a flexible RESTful API and a powerful interface, while also offering a user-friendly web-based experience for business analysts. It features theme-based analysis to track theme-specific sentiment, allowing users to extract experience areas from open-ended comments and measure sentiment in context. The platform is designed to reduce the manual effort involved in organizing unstructured data, enabling analysts to focus more on deriving valuable insights. NovaceneAI has been trusted by leading organizations, including KPMG, ArgylePR, Advanced Symbolics, ListedTech, Laval University, and Toronto Metropolitan University, to improve efficiencies and achieve consistent, systematic results.
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About
Connect, understand and prioritize customer feedback in a central, collaborative platform. Get clear insights with AI-driven thematic and sentiment analysis. Get the best out of your customer feedback with leading-edge theme and sentiment analysis, to reveal the insights that move important metrics in your business. Connect your feedback from online reviews, chat, surveys, and more with one-click integrations. Thematic can automatically redact data, easing the way teams use feedback, in a safe and compliant way. Thematic tags feedback for you with themes and sentiment as they emerge, and quantifies repeated themes. Use search tools to discover similar themes and get more insight. Easily modify themes with controls like edit, ignore and merge. Discover top issues with powerful analysis tools. Use filtering controls to segment and refine your results by structured data. Set up alerts for emergent issues and quickly click through to discover exact root causes.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations in need of a tool to automate the processing and analysis of unstructured text data to gain insights
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Audience
Businesses searching for a solution to improve their services and increase sales
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNovaceneAI
Founded: 2020
Canada
novacene.ai/
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Company InformationThematic
Founded: 2015
New Zealand
www.getthematic.com
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Integrations
Medallia
SurveyMonkey
Zendesk
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