Nividous

Nividous

Nividous Software Solutions
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About

Nividous is a full-fledged hyperautomation platform that helps businesses to unleash the true potential of their workforce. Robotic Process Automation, Business Process Management, and Artificial Intelligence are the key components of Hyperautomation. This combination of technologies allows for very sophisticated processes to be automated to free human workers from repetitive, mundane tasks. All these components have been developed natively within the Nividous platform.

About

The first hyperautomation platform that works with any existing ITSM tool to uncover and act on insights in real time, accelerating ticket resolution time and reducing costs. Swish.ai hyperautomation platform mines, automates, and predicts the best course of action, and then routes to the best-matched agent. The Swish.ai platform evaluates your historical ITSM ticket data to create and inform dynamic AI models that capture insights about your unique environment, even as it evolves. Swish.ai’s patented solution goes beyond NLP to understand your company lingo. It improves the understanding of each underlying ticket issue and identifies the next best action accurately on the spot. Once tickets have been accurately classified, the platform evaluates additional real-time variables before assigning them to the best-matched agents. We also provide reference resources to ensure they have everything needed to resolve the ticket without re-routing or pausing it.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Finance, Insurance, Healthcare, Manufacturing

Audience

Companies interested in a hyperautomation platform that works with any existing ITSM tool to uncover and act on insights in real time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 2.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nividous Software Solutions
India
nividous.com

Company Information

Swish.ai
Founded: 2017
Israel
swish.ai/

Alternatives

Alternatives

ThinkAutomation

ThinkAutomation

Parker Software
TeamDynamix ITSM

TeamDynamix ITSM

TeamDynamix

Categories

Categories

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Data Entry Features

Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection

Data Extraction Features

Disparate Data Collection
Document Extraction
Email Address Extraction
Image Extraction
IP Address Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Integration Features

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Robotic Process Automation (RPA) Features

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Integrations

Azure DevOps Server
BMC Helix Digital Workplace
Bizagi
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform

Integrations

Azure DevOps Server
BMC Helix Digital Workplace
Bizagi
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform
Claim Nividous and update features and information
Claim Nividous and update features and information
Claim Swish.ai and update features and information
Claim Swish.ai and update features and information