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About

Ninjō is an AI agent platform for marketing agencies that handles DMs across an entire client portfolio, qualifying leads, pitching offers, closing sales, providing customer support, nurturing prospects, and managing outbound SMS and WhatsApp conversations. Agencies can create a dedicated AI agent for each client, trained to speak in that client’s voice and understand their specific offer, then manage everything from one dashboard whether they serve a handful of clients or hundreds. Agents work across Instagram, WhatsApp, Telegram, Facebook, TikTok, Skool, and Slack, helping agencies automate conversations and bookings without manually managing every inbox. Built-in playbooks and templates are informed by production usage, giving teams a faster way to launch validated sales and support workflows. Ninjō also integrates natively with Claude and ChatGPT through MCP, allowing users to create agents, tune prompts, review pipelines, and retrieve reports.

About

SendApp is an omnichannel business communication and conversational automation platform designed to help companies manage customer interactions from a single interface. It supports the official WhatsApp Business API, WhatsApp conversations, Telegram, SMS, email, Instagram, Messenger, web chat and voice channels. SendApp provides a centralized team inbox, contact management, AI-powered customer assistance, automated workflows, notifications, campaigns and integrations with external applications and e-commerce platforms. Businesses can use SendApp to automate customer support, sales conversations, transactional notifications, appointment reminders and other communication processes. The platform is designed for companies, agencies, e-commerce businesses and professionals looking to centralize and automate customer communications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Marketing agencies wanting to deploy and manage AI agents that handle client sales, support, lead qualification, nurturing, and messaging

Audience

Small and medium-sized businesses, enterprises, digital agencies, e-commerce companies, customer support teams, sales teams and professionals looking to centralize and automate customer communications across WhatsApp, web chat, social messaging, SMS, email and voice channels.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

€19/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • SendApp has made it easier for us to keep customer conversations organized and automate some of the messages we previously handled manually. Having the main communication tools available from one dashboard is especially convenient for our team.
  • We use SendApp for both WhatsApp customer conversations and marketing activities. Templates and automation have reduced a lot of repetitive work.
  • Order and delivery messages go out automatically and most people read them. The shared inbox lets dispatch and customer care work together without confusion. Setting up promo campaigns is also pretty straightforward.
  • For us, one of the most useful aspects of SendApp is the possibility of connecting it with our existing systems through APIs. This allowed us to automate several communication processes while our staff can still work from a simple interface.
  • We started using SendApp because managing WhatsApp conversations manually was becoming difficult. Having contacts, conversations and automations in one place has made things much easier for our team.

Cons

  • A few of the more advanced features took some time to get familiar with, but after learning how they work, they’ve helped us save time.
  • Meta's rules for WhatsApp marketing can initially be a little complicated to understand, but once everything is configured the daily workflow is straightforward.
  • Waiting for WhatsApp template approval can take longer than we’d like sometimes.
  • I would like to see even more examples in the technical documentation.
  • Setup took us a little time, especially the Meta side, but support helped us through it

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ninjō
Founded: 2025
United States
www.ninjo.ai/

Company Information

SendApp
Founded: 2019
Italy
sendapp.live

Alternatives

Alternatives

Categories

AI Agents Supported

Categories

WhatsApp Marketing Supported

Integrations

Instagram Supported
Telegram Supported
TikTok Supported
WhatsApp Supported
ChatGPT Supported
Claude Supported
Facebook Supported
Facebook Messenger Not Supported
Model Context Protocol (MCP) Supported
Skool Supported
Slack Supported

Integrations

Instagram Supported
Telegram Supported
TikTok Supported
WhatsApp Supported
ChatGPT Not Supported
Claude Not Supported
Facebook Not Supported
Facebook Messenger Supported
Model Context Protocol (MCP) Not Supported
Skool Not Supported
Slack Not Supported
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