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About

Highly targeted customer surveys help you engage with your customers and improve your business. Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement. Learn how happy employees are with your business through the use of surveys to help retain them and to guide you on how to improve the customer service they provide. Before investing your money into development, make sure you really know what your customers want by collecting marketing research with surveys. Get feedback from attendees to plan successful, seamless events that get better and better over time. Know how your customers feel about your company and the team members they interact with. Get feedback from attendees to plan successful, seamless events that get better and better over time. Learn how happy your employees are and what you can do to retain and engage them better.

About

Yuno helps organizations continuously measure employee engagement, satisfaction, and experience across the employee journey. The platform collects and analyzes employee feedback using AI to identify factors that may influence performance, talent retention, and workplace wellbeing. It gives managers and HR teams dashboards and recommendations to support decision-making and improve employee experience. The service includes customizable and ready-to-use surveys for onboarding, engagement, wellbeing, manager feedback, psychosocial risks, and employee departures. HR teams can schedule recurring or lifecycle-triggered campaigns, collect anonymous responses, compare results across teams, and export findings. Yuno also supports goal alignment and action planning, helping organizations connect employee feedback with follow-up and development workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Employee engagement platform for companies

Audience

Senior executives, HR directors, HR professionals, managers. Multi-site environments, with staff working remotely and/or in the field. Service sectors, catering, retail, distribution, consultancy firms, healthcare. Organisations ranging in size from 100 to 3,000 people.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version Not Supported
Free Trial Supported

Pricing

Pricing is customized by organization size and selected modules, and is provided by quote.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Nextiva
Founded: 2008
United States
www.nextiva.com/products/customer-survey-software.html

Company Information

Yuno
Founded: 2005
France
www.yunohr.com/en

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com

Categories

Employee Survey Supported
Market Research Supported
Polling Supported
Survey Supported

Categories

Employee Survey Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Not Supported
Survey Management Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Supported
Feedback Collection Supported
Live Results Tracking Supported
Multiple Question Types Supported
Online Polling Supported
Phone Polling Not Supported
Presentation Tools Not Supported
Q & A Not Supported
Skip Logic Supported
SMS Polling Not Supported
Supports Audio / Images / Video Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Nextiva Survey and update features and information
Claim Nextiva Survey and update features and information
Claim Yuno and update features and information
Claim Yuno and update features and information