iVision Plus

iVision Plus

NovelVox
+
+

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About

Next9.ai is an advanced centralized dashboard solution built to optimize and streamline your engineering team's on-call workflows. By eliminating time-consuming data gathering and manual reporting, Next9.ai empowers your team to resolve incidents with greater speed and efficiency. Designed with simplicity and effectiveness in mind, Next9.ai provides a suite of powerful features that allow engineers to stay focused on critical issues while minimizing the overhead of administrative tasks. From tracking incidents and resolutions to streamlining handoffs between shifts, Next9.ai helps your team collaborate seamlessly and make faster, more informed decisions.

About

iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Engineering Managers, Technical leaders, Tech Executives, Engineers, Startups, Midsize companies

Audience

Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$5 per user/month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Next9
Founded: 2024
United States
www.next9.ai/

Company Information

NovelVox
Founded: 2008
United States
www.novelvox.com

Alternatives

Alternatives

Inova Desktop Presenter

Inova Desktop Presenter

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Wallboard

Wallboard
TeamsDashboard

TeamsDashboard

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Plan/Ezy

Plan/Ezy

Keyvak

Categories

Dashboard Supported

Categories

Dashboard Supported
Digital Signage Supported

Dashboard Features

Annotations Not Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Not Supported
KPIs Supported
OLAP Not Supported
Private Dashboards Not Supported
Public Dashboards Supported
Scorecards Supported
Themes Not Supported
Visual Analytics Not Supported
Widgets Supported

Digital Signage Features

Automatic Player Updates Not Supported
Content Scheduling Supported
Media Library Supported
Multi-Screen Support Not Supported
Remote Deployment Supported
Remote Display Management Supported
Visual Editor Not Supported

Integrations

Active Directory Not Supported
Calabrio Call Recording Not Supported
EpicCare EMR Not Supported
Fiserv Not Supported
Freshdesk Not Supported
HubSpot Customer Platform Not Supported
Microsoft Excel Not Supported
Oracle Health Ambulatory EHR Not Supported
Oracle Siebel CRM Not Supported
SAP Cloud Platform Not Supported
Sage CRM Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Sugar Connect Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
eGain Knowledge+AI Not Supported

Integrations

Active Directory Supported
Calabrio Call Recording Supported
EpicCare EMR Supported
Fiserv Supported
Freshdesk Supported
HubSpot Customer Platform Supported
Microsoft Excel Supported
Oracle Health Ambulatory EHR Supported
Oracle Siebel CRM Supported
SAP Cloud Platform Supported
Sage CRM Supported
Salesforce Supported
ServiceNow Supported
Sugar Connect Supported
Zendesk Supported
Zoho CRM Supported
eGain Knowledge+AI Supported
Claim Next9 and update features and information
Claim Next9 and update features and information
Claim iVision Plus and update features and information
Claim iVision Plus and update features and information