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About

NexStep Digital is a 24/7 Bengali AI chatbot for small businesses and online sellers in Bangladesh that use Facebook Pages. It replies to customer messages and comments in natural Bengali within seconds, answering routine questions about prices, delivery charges and stock availability. When a customer is ready to order, the chatbot collects a name, delivery address and phone number and organizes the order details in a free dashboard. It helps sellers manage customer conversations and capture orders outside regular business hours.

About

Cloud-based chatbot solution that helps businesses with automating support workflow and tracking customer service performance. Solvvy’s next-gen chatbot combines fast, accurate answers with custom no-code workflows and advanced analytics – giving you full control over your customer support automation strategy. Deliver artificial intelligence powered customer service and support with our next-gen chatbot platform. Personalized, on-brand experiences for your customers across channels. Great return and low maintenance cost with no engineers required. Intelligent self-service, backed by our powerful AI platform. Solvvy delivers far beyond "traditional", rules-based chatbots. The Solvvy team delivers brilliant customer experiences through our effortless, next-gen chatbot platform. Powered by advanced AI and Natural Language Processing Solvvy delivers fast, accurate self-service and personalized customer workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small business owners and online sellers in Bangladesh who receive customer messages and orders through Facebook Pages.

Audience

Businesses looking for a next-gen chatbot and intelligent CS automation platform to automate support workflow and track performance

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

500 BDT/month
A 7-day free trial is followed by a subscription at 500 BDT per month.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

NexStep Digital
Bangladesh
nexstepdigital.online

Company Information

Solvvy
Founded: 2013
United States
solvvy.com

Alternatives

Alternatives

hello24

hello24

Hello24.ai
V-Person

V-Person

Creative Virtual
NuBot Ai

NuBot Ai

Nuvento

Categories

Chatbot Supported

Categories

Chatbot Supported
Conversational AI Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Integrations

Facebook Supported
Kustomer Not Supported
Oracle Cloud Infrastructure Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Facebook Not Supported
Kustomer Supported
Oracle Cloud Infrastructure Supported
Salesforce Supported
Zendesk Supported
Claim NexStep Digital and update features and information
Claim NexStep Digital and update features and information
Claim Solvvy and update features and information
Claim Solvvy and update features and information