RightAnswersUpland Software
|
||||||
Related Products
|
||||||
About
Neuradocs is an AI-powered platform that automates customer support within community channels like Slack and Discord. Connecting to your existing knowledge base delivers instant, accurate responses to user inquiries, enhancing engagement and efficiency. The setup involves three steps: linking your knowledge base, adding Neuradocs to your public-facing channels, and allowing it to manage user questions autonomously. As your knowledge base evolves, Neuradocs continuously ingests new information to ensure up-to-date responses. It also builds a knowledge graph of your support experts, tagging them to address questions beyond their current scope, ensuring no query goes unanswered. Neuradocs integrates with platforms such as Slack, Discord, and GitHub Discussions, and can connect to various content repositories, including websites and help centers. Designed for businesses, startups, and organizations aiming to improve customer support and engagement.
|
About
Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies wanting a solution to optimize user engagement and streamline support
|
Audience
Companies interested in an enterprise knowledge management solution
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationNeuradocs
United States
getneuradocs.com
|
Company InformationUpland Software
Founded: 2010
United States
uplandsoftware.com/rightanswers/
|
|||||
Alternatives |
Alternatives |
|||||
|
||||||
|
||||||
Categories |
Categories |
|||||
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
|
||||||
Integrations
Discord
GitHub
Slack
|
||||||
|
|