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About

All the content, from you or your users (UGC), is an integral part of your brand image. Managing that image on all digital platforms is therefore a key element of today’s customer experience. We are helping you to produce, upload, standardize, extend, control, answer, alert, listen… and to make sure all your online brand spaces are true to your brand image and to your online communities. Social media but also advice, forums and all platforms generating UGC. Facebook does not stop on weekends, neither do we. Social Media is a global language, and we speak it. Teams based in France and abroad, are on-time, and long-term. Our know-how in recruitment, training, and coaching of our teams allow us to ensure quality, continuous management, and flexibility that is specific to the world of Social Media. From moderation of the first forums in 2002 to current days management of some of the largest brands’ social media pages, we understand the importance of the quality and safety of your content.

About

Custom neural network trained to triage reported content. For years, social networks have relied on users to report abuse, hate speech, and other types of online harms. Reports are sent to moderation teams who review each abuse report individually. Many platforms receive thousands of reports daily, most of which can be closed without taking action. Meanwhile, reports containing time-sensitive content — suicide threats, violence, terrorism, and child abuse — risk going unseen or not being reviewed until it’s too late. There are legal implications as well. The German law known as NetzDG says that platforms must remove reported hate speech and illegal content within 24 hours — or face fines of up to 50 million euros. Similar laws concerning reported content are being introduced in France, Australia, the UK, and across the globe. With Two Hat’s reported content product Predictive Moderation, platforms can train a custom AI model on their moderation team’s consistent decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies, enterprises and content managers interested in a social customer experience solution to manage their brand on digital platforms

Audience

Platform owners that need a predictive moderation solution to use trained custom AI models for their moderation teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Netino
Founded: 2002
France
netino.fr/en/

Company Information

Two Hat
Founded: 2012
Canada
www.twohat.com/predictive-moderation-template/

Alternatives

Alternatives

Tisane

Tisane

Tisane Labs
Relevio

Relevio

Relevio Limited

Categories

Content Moderation Supported

Categories

Content Moderation Supported

Integrations

Brandwatch Supported
Facelift Cloud Supported
Lumen by Talkwalker Supported
Meltwater Supported
Onclusive Social Supported

Integrations

Brandwatch Not Supported
Facelift Cloud Not Supported
Lumen by Talkwalker Not Supported
Meltwater Not Supported
Onclusive Social Not Supported
Claim Netino and update features and information
Claim Netino and update features and information
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Claim Two Hat and update features and information