Neon CRM vs. i4a Comparison


Neon CRM Neon One	i4a Internet4associations	+	+
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		Related Products GiveLife365 𝗚𝗶𝘃𝗲𝗟𝗶𝗳𝗲𝟯𝟲𝟱: 𝗣𝗼𝘄𝗲𝗿𝗶𝗻𝗴 𝗡𝗼𝗻𝗽𝗿𝗼𝗳𝗶𝘁𝘀 𝘄𝗶𝘁𝗵 𝗦𝗺𝗮𝗿𝘁 𝗖𝗥𝗠. Managing constituents - donors, volunteers, events and cases shouldn’t slow down your mission. GiveLife365 is a cloud-based CRM built for nonprofits, helping you streamline operations, boost engagement, and measure real impact - all in one place. ✨ 𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗚𝗶𝘃𝗲𝗟𝗶𝗳𝗲𝟯𝟲𝟱 𝗦𝘁𝗮𝗻𝗱 𝗢𝘂𝘁? ✓ 𝗗𝗼𝗻𝗼𝗿 𝗠𝗮𝗴𝗶𝗰 – Track interactions, automate receipts, and manage fundraising seamlessly. ✓ 𝗩𝗼𝗹𝘂𝗻𝘁𝗲𝗲𝗿 𝗣𝗼𝘄𝗲𝗿 – Recruit, schedule, and recognize volunteers with ease. ✓ 𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 𝗘𝘃𝗲𝗻𝘁𝘀 – Publish events, handle registrations, and track attendance. ✓ 𝗠𝗲𝗺𝗯𝗲𝗿𝘀𝗵𝗶𝗽 𝗠𝗮𝗱𝗲 𝗘𝗮𝘀𝘆 – Automate renewals, integrate marketing tools, and simplify payments. ✓ 𝗜𝗺𝗽𝗮𝗰𝘁 𝗬𝗼𝘂 𝗖𝗮𝗻 𝗦𝗲𝗲 – Real-time reports & dashboards to measure outcomes. 🌍 Transform the way your nonprofit works! 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We built the first version of eMembership in 2008 to address a growing problem faced by labor unions – aging computer systems that no longer supported the organization or the industry. Our goal was to build a system that could evolve with the times. We used contemporary software and a modular design that can support the unique requirements of any organization. We host eMembership in our highly-redundant, SSAE-16 compliant data center, so we take care of hardware, software, operating systems, security patches, system monitoring, bandwidth, backups…while you focus on your core business. 19 Ratings Visit Website SalesTarget.ai SalesTarget.ai — AI-Powered Sales Intelligence Operating System Find & Enrich with 840M+ profiles. Validate contacts. Reach buyers on Email and LinkedIn. Close with a CRM — Power Dialer included. SalesTarget.ai is a Sales OS for outbound-driven B2B companies and revenue teams — centralizing every stage of the sales workflow and eliminating disconnected tools. 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About Designed specifically for nonprofit organizations and membership associations, Neon CRM is a constituent management platform that offers a comprehensive view of supporters and members, which allows you to engage more meaningfully and bring in more revenue. With Neon CRM you can easily manage fundraising campaigns, events, communications, and more, while gaining valuable insights into your organization through intuitive reporting and administrative tools. Create an enhanced and memorable generosity experience with unlimited forms and templates, popular payment methods, and personalized emails. Streamline your organization's processes by automating email marketing, workflows, volunteer management, and payment processing, so that you can spend less time on administrative tasks, and focus more on driving your mission forward.	About i4a is association management software for professional associations and societies. One platform and one member database for membership and dues, events and conferences, payments, email marketing, member portal and directory, job board, CE tracking, and a built-in website builder, with free API access at every tier. Unlimited members. Predictable pricing. Priced by staff users, not membership size. Who it serves: professional associations, trade associations, medical societies, education organizations, nonprofits, and AMCs, typically 1,000 to 50,000+ members.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Nonprofit Organizations and Membership Associations	Audience Professional associations, trade associations, medical societies, education organizations, nonprofits, and AMCs, typically 1,000 to 50,000+ members.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99 per month Based on annual revenue. Free Version Free Trial	Pricing $99 per staff user per month Flat-rate pricing by staff user, not by membership size. Unlimited members at every tier. Core Platform from $99 per user per month; Pro Platform from $224 per user per month; annual plans, billed monthly. Organizations with 5 or more staff users: from $2,935 per year (Core) or $4,435 per year (Pro). One-time $1,500 setup fee covering onboarding, guided setup and standard data migration. No per-member or per-transaction platform fees. A free trial site with sample data is available on request; a personalized demo of 30 to 60 minutes is recommended first. Free Version Free Trial
Reviews/Ratings Overall 4.6 / 5 ease 4.6 / 5 features 4.4 / 5 design 4.3 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros * Neon's sales team was informative, approachable, and patient. They have been transparent about the capabilities and limitations of their system and knowledgeable about how they imagined our needs could map onto their existing products. * Speaking of transparency, I appreciated that the fee structure was right there on the website. As a nonprofit, we didn't want to spend time on pitches that were out of our price point. * The onboarding process has been clear and well-thought-through. * The user interface of the system itself is very intuitive and clean. Their ready-to-go modules for Membership, Event Management, and Online Store are about 75% already set up how we need them to be, and there's enough autonomy built in to allow for a lot of customization. * The price is right! * We do a lot of asynchronous work with volunteers across the country, and the live reporting feature will help considerably with data sharing and version control. I have used several CRM databases. I prefer Neon over all of the others. It is intuitive, user-friendly, simple and yet comprehensive. Tech support responds quickly through email. I also like having robust add-on options, including text-to-give. I love the ability to customize the system to suit what you need. The workflow automations and connection to Quickbooks was what sold me on this CRM, and it's been better than I could have imagined. When we made the switch to Neon, we had looked at a wide array of other options, but Neon was--and still is-- the clear winner for our organization. It's a comprehensive platform, one that hits nearly all the marks. The ability to integrate with QuickBooks was key as was the ease of linking online donations, we also liked the ability to customize the dashboard for each person, and so on. To me, it's very user friendly -- if you've had experience in another database, you should get the feel of it pretty quickly. But then, I'm a tactile learner, so the more I had my hands in the database the easier it became to use it. If that's not your style, don't worry, help is always available (there are tons of tutorials to take advantage of if you need them) and there's Neon One Academy, which is a rich repository of short courses you can take to help you gain broader knowledge of the program and use it to its full potential. Customer support is excellent, they're very responsive. I will say that I think it's probably best suited for small to medium development shops. We were very excited to see an update of the membership forms and hope it will help simplify things on the front end for our older users. The reduced clunky-ness of that form as well as the emails (which still need fine tuning) is very encouraging for the future front and backend usability of the product. We don't use many of the additional resources of the NeonOne family but appreciate the integration opportunities should we come to need them in future. Cons Really nothing to actively dislike so far. There are a few things we're used to in our prior system for which Neon does not have functionality - we track our members by X variable, while their system is set up to track by Y variable, for instance. It will take some getting used to. I would like to be able to add two mailing addresses and two email addresses for an account. Currently you can only do one for each. I also would like more easy-to-use tutorials rather than working through the Neon One Academy. I wish there was a usable mobile app, as I find I need to edit records on the go. Neon is not a panacea for all situations and what works well for some may not work for others. For example, it can automate the acknowledgement process, however that was not the case for us. We still must do our letters manually, but this is primarily due to the way they are formatted. If that ever changes then that's a feature we'd certainly incorporate. For now, it's not a hurdle we can overcome. Building and running queries at times can be challenging/frustrating; it's not always an intuitive process and as fundraisers we need to know the data we're pulling is correct. The other pain point for me is that Neon does not integrate with auction software such as OneCause and that's a bit of a headache because the information must be entered manually; hopefully that's something that can be worked on in the future. Can't manage entirety of store product information from one screen (detail, inventory, etc), nor can you link a product to a user as writer/publisher, nor can you track when inventory is added. Material tracking doesn't have a report that includes notes so that must be tracked separately. The tribute donation tracking, reporting, and account connection could use improvement.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Neon One Founded: 2004 United States neonone.com	Company Information Internet4associations Founded: 1996 United States www.i4a.com
Alternatives NationBuilder	Alternatives Member365
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Bloomerang CRM Bloomerang	Impexium
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Categories Association Management CRM Donation Management Donor Prospect Research Email Marketing Email Personalization Event Management Event Marketing Fundraising Grant Management Membership Management Nonprofit Volunteer Management	Categories Association Management Event Registration Membership Management
Association Management Features Chapter Management Committee Management Dues Management Election Management Email Marketing Event Management Financial Management Fundraising Management Jobs Board Member Communities Member Directory Member Portal Membership Management Website Management Membership Management Features Application Management Automatic Renewals Committee Management Dues Management Email Marketing Event Management Member Directory Member Portal Member Types Membership Database Nonprofit Membership Payment Processing Website Management Show More Features CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management Donation Management Features Campaign Management Donation Tracking Donor Database Event Management Gift Management Grant Management In-Kind Donations Matching Donations Mobile Donations Online Donations Pledge Management Receipts / Statements Recurring Donations Volunteer Management Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Event Management Features Attendee Management Badge Management Conferences / Conventions Exhibit / Vendor Management Gamification Room Block Management Social Media Promotion Sponsorship Management Surveys & Feedback Ticketing Volunteer Management Weddings / Parties Event Marketing Features Audience Segmentation Campaign Management Email Marketing Event Calendar Landing Pages / Web Forms Location-Based Marketing Reporting/Analytics Social Media Promotion Surveys & Feedback Website Management Fundraising Features Alumni Management Auction Management Campaign Management Contribution Tracking CRM Donor Management Event Management Gift Matching Management Grant Management Membership Management Mobile Giving Payment Processing Pledge Management Prospect Management Raffles / Lotteries Recurring Giving Volunteer Management Grant Management Features Compliance Management Contract Management Grant Application Management Grant Award Tracking Grant Opportunity Search Self-Registration Nonprofit Features Accounting Committee Management Donor Management Dues Management Event Management Fundraising Management Member Database Membership Management Social Media Management Volunteer Management Volunteer Management Features Attendance Management Calendar Management Event Management Group Management Member Directory Membership Management Recognition Management Registration Management Scheduling Self Service Portal Training Management Volunteer Profiles	Association Management Features Chapter Management Committee Management Dues Management Election Management Email Marketing Event Management Financial Management Fundraising Management Jobs Board Member Communities Member Directory Member Portal Membership Management Website Management Membership Management Features Application Management Automatic Renewals Committee Management Dues Management Email Marketing Event Management Member Directory Member Portal Member Types Membership Database Nonprofit Membership Payment Processing Website Management
Integrations Higher Logic Thrive QuickBooks Online Tradewing Authorize.Net Cuseum Denali Fund Elevate LMS Eventbrite Fundraising KIT Mailchimp Pathable QuickBooks Online Advanced TntWare DonorHub Volunteer Matrix VolunteerLocal Windfall Wufoo Zapier iCohere iwave Show More Integrations View All 31 Integrations	Integrations Higher Logic Thrive QuickBooks Online Tradewing Authorize.Net Cuseum Denali Fund Elevate LMS Eventbrite Fundraising KIT Mailchimp Pathable QuickBooks Online Advanced TntWare DonorHub Volunteer Matrix VolunteerLocal Windfall Wufoo Zapier iCohere iwave Show More Integrations View All 8 Integrations
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