Neighbors.fyiLoomfield Labs
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Related Products
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About
Neighbors.fyi is a web-based community portal for self-managed homeowners associations and condominium communities. It gives residents a central place to view governing documents, announcements and meeting information; submit maintenance or architectural requests; reserve amenities; find board contacts and neighbor-recommended vendors; and participate in polls and community discussions. Board members and committees can manage resident services, violations, projects and requests, while role-based permissions limit access to relevant areas and an audit log records activity. The Operations plan adds dues collection by ACH and card. By bringing day-to-day information and workflows together, the service supports volunteer boards and residents who need a shared way to communicate and coordinate community administration.
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About
TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Self-managed HOAs and condo associations, including volunteer boards, committees, and residents.
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Audience
HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$29/month
The Neighborhood plan is $29/month for a 60-door community; pricing varies by door count. Annual billing is also offered. The Operations plan adds dues collection by ACH and card.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLoomfield Labs
Founded: 2026
United States
www.neighbors.fyi
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Company InformationTapHero
United States
taphero.com
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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