Necto

Necto

Panorama Software
eGain Analytics

eGain Analytics

eGain Corporation
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About

Panorama’s Necto, helps companies grow revenues, reduce costs and improve corporate performance by uncovering insights within their data, presenting it in beautiful dashboards with intuitive infographics, allowing users to view, drill down, slice and dice reports, and enabling sharing and collaboration. Necto’s centrally administered architecture provides full governance, a ‘single version of the truth’ and high level of security. Necto allows users to mashup all their data, employ unique recommendation and insight finding technologies that enable them to discover what they need to know and use collaboration capabilities to quickly address the issues found. To have “Collaborative BI” you must have a server that allows it. Otherwise you can end up sending Excel files and causing data leaks.

About

eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business intelligence software for companies

Audience

Customer engagement platform for enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Panorama Software
Founded: 1996
Canada
www.panorama.com

Company Information

eGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/

Alternatives

Alternatives

PANOVOLO

PANOVOLO

Simulogic Inc.
DMD Panorama

DMD Panorama

Dermandar

Categories

Categories

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Integrations

Microsoft Azure
Microsoft Dynamics SL
Microsoft Excel
Salesforce
Talkdesk

Integrations

Microsoft Azure
Microsoft Dynamics SL
Microsoft Excel
Salesforce
Talkdesk
Claim Necto and update features and information
Claim Necto and update features and information
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