SeaTicket

SeaTicket

SeaCloud Labs
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+

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About

Break free from context switching, clunky UIs, and manual tasks. Get your work done faster with one AI interface across all your apps. Try our private alpha for free, we’re onboarding new users every week. Interact at lightning speeds, whether you want to view customer messages, track bugs, or generate reports across apps. Type, speak, or click to interact with AI. Use commands or autocomplete options to speed up your interactions. Say goodbye to clunky interfaces with minimal UI based on intent. Right-click to get suggestions from AI based on context. Ask AI to file Jira tickets or add an invoice from email to QuickBooks. Get automation suggestions from AI within your workflows. Automate your tasks using natural language, whether it is filing a Jira ticket, sharing messages on Slack, or generating reports. Native AI is a new paradigm where apps appear and disappear within a universal AI interface, instead of AI bolted on to the side of every app.

About

SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises in need of a tool to view customer messages, track bugs, and generate reports

Audience

Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Native AI
www.getnative.ai/

Company Information

SeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/

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Categories

AI Automation Supported
AI Productivity Supported

Categories

Help Desk Supported

Integrations

Jira Supported
Confluence Not Supported
Discord Not Supported
Discourse Not Supported
GitHub Not Supported
Gmail Supported
Google Calendar Supported
Linear Not Supported
Notion Not Supported
QuickBooks Online Supported
Seafile Not Supported
Slack Supported

Integrations

Jira Supported
Confluence Supported
Discord Supported
Discourse Supported
GitHub Supported
Gmail Not Supported
Google Calendar Not Supported
Linear Supported
Notion Supported
QuickBooks Online Not Supported
Seafile Supported
Slack Not Supported
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