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About

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to manage their order tracking, messaging and returns experiences

Audience

Operations experience management platform for organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Narvar
Founded: 2012
United States
corp.narvar.com

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Alternatives

Categories

eCommerce Tools Supported
Returns Management Supported
Shipment Tracking Supported

Categories

Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Integrations

FedEx Ship Manager Supported
Flip Supported
Accumula Supported
Adobe Target Supported
Bubblehouse Supported
Budbee Not Supported
Chatdesk Supported
Delhivery Not Supported
DeliverySuite Supported
IBM Cloud Supported
Magento Supported
Microsoft Dynamics 365 Supported
Oracle Responsys Supported
Paack Not Supported
Reflektion Supported
SAP Store Not Supported
Salesforce Not Supported
Salesforce Agentforce Commerce Supported
Shopify Plus Supported
Vibes Supported

Integrations

FedEx Ship Manager Supported
Flip Supported
Accumula Not Supported
Adobe Target Not Supported
Bubblehouse Not Supported
Budbee Supported
Chatdesk Not Supported
Delhivery Supported
DeliverySuite Not Supported
IBM Cloud Not Supported
Magento Not Supported
Microsoft Dynamics 365 Not Supported
Oracle Responsys Not Supported
Paack Supported
Reflektion Not Supported
SAP Store Supported
Salesforce Supported
Salesforce Agentforce Commerce Not Supported
Shopify Plus Not Supported
Vibes Not Supported
Claim Narvar and update features and information
Claim Narvar and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information