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About

N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.

About

SaltStack is an intelligent IT automation platform that can manage, secure, and optimize any infrastructure—on-prem, in the cloud, or at the edge. It’s built on a unique and powerful event-driven automation engine that detects events in any system and reacts intelligently to them, making it an extremely effective solution for managing large, complex environments. With the newly launched SecOps offering, SaltStack can detect security vulnerabilities and non-compliant, mis-configured systems. As soon as an issue is detected, this powerful automation helps you and your team remediate it, keeping your infrastructure securely configured, compliant, and up-to-date. The SecOps suite includes both Comply and Protect. Comply scans and remediates against CIS, DISA-STIG, NIST, PCI, HIPAA compliance standards. And Protect scans for vulnerabilities and patches and updates your operating systems.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT professionals

Audience

ITOps, DevOps, NetOps, and SecOps

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • * Multiple features available in on pane of glass interface * Useful remote access (GUI, CMD and PowerShell)
  • N‑able RMM offers wide support for remote monitoring in IT. It makes remote monitoring and risk intelligence a breeze to monitor. 24x7 uptime makes it a reliable solution. The flexible monitoring dashboard gives a good amount of data on one screen.
  • The ability to monitor in-depth performance from remote is great. It helped us to monitor risk alert and also allows us to backup and restore from anywhere. The alert on any critical security issues is the best we liked about N‑able RMM.
  • Best Remote Monitoring tool to manage IT structures and functions. Help you make a fast analysis. Network device monitoring, to manage firewalls. Useful reports.
  • N‑able RMM tool is available on multi-platform. It gives you the power to monitor security, working capacity and real-time analytics. It updates you about safety problems and server status.

Cons

  • * Very dated interface * Poor integration with included features i.e. installation is easy but manual removal is required for almost EVERY integrated feature, this leads to unfair billing for uninstalled devices * Pushy up-sales
  • Nothing so far had a great experience from this tool.
  • There is a learning curve. The dashboard needs customization.
  • No cons ever faced. I will update if I have any in future.
  • It offers great remote monitoring features. To manage network and security.

Pros & Cons from Real Users

Pros

  • #1- Best solutions for digitally dependent businesses. #2- It makes control and security automated and more secure. #3- It automatically takes action in case of any vulnerability.
  • I love that I can see my entire infrastructure and what issues it may have. This is a game changer for. Salt is at it base, an event engine, and that makes the entire system that more amazing

Cons

  • #1- We had an overall positive experience with it.
  • It's sometimes comlicated, but I feel that it's still growing up.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/rmm

Company Information

SaltStack
Founded: 2012
Utah, United States
saltproject.io

Alternatives

Alternatives

Ansible

Ansible

Red Hat
Runecast

Runecast

Runecast Solutions

Categories

ITSM Supported
MSP Supported
Network Monitoring Supported
Network Security Supported
Patch Management Supported
RMM Supported
Server Management Supported
System Monitoring Supported

Categories

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

Server Management Features

CPU Monitoring Not Supported
Credential Management Not Supported
Database Servers Not Supported
Email Monitoring Not Supported
Event Logs Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Supported
Device Self-Registration Supported
Posture Assessment Not Supported
Quarantine / Remediation Supported
Secure Guest Access Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
Threat Response Not Supported
VPN Not Supported
Vulnerability Scanning Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Server Management Features

CPU Monitoring Not Supported
Credential Management Not Supported
Database Servers Not Supported
Email Monitoring Not Supported
Event Logs Not Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Not Supported

Build Automation Features

Automated Testing Supported
Build Cache Supported
Build Management Tools Supported
Build Metrics Supported
Change Only Compiling Supported
Debugging Tools Supported
Dependency Management Supported
IDE Compatibility Supported
Parallel Testing Supported
Plugin Library Not Supported
Source Code Management Not Supported
Version Conflict Resolution Supported

Cloud Security Features

Antivirus Not Supported
Application Security Not Supported
Behavioral Analytics Not Supported
Encryption Not Supported
Endpoint Management Supported
Incident Management Not Supported
Intrusion Detection System Not Supported
Threat Intelligence Not Supported
Two-Factor Authentication Not Supported
Vulnerability Management Supported

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Supported
Environmental Compliance Not Supported
FDA Compliance Not Supported
HIPAA Compliance Supported
Incident Management Not Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Supported

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Supported
Reporting Analytics / Visualization Supported
Task Management Supported

Cybersecurity Features

AI / Machine Learning Not Supported
Behavioral Analytics Not Supported
Endpoint Management Supported
Incident Management Not Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Supported
Whitelisting / Blacklisting Not Supported

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Not Supported
Diagnostic Testing Supported
Import / Export Data Not Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Not Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Not Supported

DevOps Features

Approval Workflow Supported
Dashboard Supported
KPIs Not Supported
Policy Management Supported
Portfolio Management Not Supported
Prioritization Supported
Release Management Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

HIPAA Compliance Features

Access Control / Permissions Not Supported
Audit Management Not Supported
Compliance Reporting Not Supported
Data Security Supported
Documentation Management Not Supported
For Healthcare Supported
Incident Management Not Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Not Supported
Vendor Management Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

PCI Compliance Features

Access Control Not Supported
Compliance Reporting Supported
Exceptions Management Supported
File Integrity Monitoring Not Supported
Intrusion Detection System Not Supported
Log Management Not Supported
Patch Management Supported
PCI Assessment Supported
Policy Management Supported

Integrations

BrightGauge Supported
Chocolatey Not Supported
Control D Supported
Dash Not Supported
DeskDay Supported
HostAccess Not Supported
MyGlue Supported
N-able EDR Supported
N-able MSP Manager Supported
NetWatch.ai Not Supported
Network Glue Supported
Parallels Device Management Not Supported
Pliant Not Supported
ScalePad Supported
ServiceNow Not Supported
Snow Commander Not Supported
Swimlane Not Supported
VMware vSphere Not Supported

Integrations

BrightGauge Not Supported
Chocolatey Supported
Control D Not Supported
Dash Supported
DeskDay Not Supported
HostAccess Supported
MyGlue Not Supported
N-able EDR Not Supported
N-able MSP Manager Not Supported
NetWatch.ai Supported
Network Glue Not Supported
Parallels Device Management Supported
Pliant Supported
ScalePad Not Supported
ServiceNow Supported
Snow Commander Supported
Swimlane Supported
VMware vSphere Supported
Claim N‑able N-sight RMM and update features and information
Claim N‑able N-sight RMM and update features and information
Claim SaltStack and update features and information
Claim SaltStack and update features and information