N-able N‑central vs. PrefixNE Comparison


N-able N‑central N-able	PrefixNE Prefix IT	+	+
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About Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business	About Obtain up to date software and hardware inventories, software license compliance monitoring as well as critical alerts regarding asset status, with PrefixNE you’re in control of your network. PrefixNE automates and allows remote performance of an almost limitless range of day-to-day tasks, including deploying software, switching off PCs and executing restarts, saving you time and boosting IT productivity. Control devices such as memory sticks, PDA’s and MP3 players connected to the network, providing protection from malware attack and data theft, without resorting to a blanket lock-down on USB ports. PrefixNE is the most cost-effective complete solution for the IT professional on the market. Providing all the functionality you need to secure and control your network assets rolled into one easy to use application, PrefixNE saves you time and boosts productivity at a highly affordable price.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT service providers and managed service providers (MSPs)	Audience IT professionals and anyone searching for a solution to optimize their drives and improve efficiency
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $394.94 one-time payment Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 3.6 / 5 ease 4.1 / 5 features 4.0 / 5 design 4.1 / 5 support 3.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros There are no pros to this company at all. The only pro was that when all the negatives happened, I found a better RMM solution. Ninja is cheaper and a better solution. Everyone you speak to is very curious. They say all the right thing and agree with your assessments of there product. Platform is easy to work with. Solarwinds N central is an ideal tool for remote security and network monitoring. Its control and ease of monitoring make you feel you are monitoring at the office. On a broader scale, it helps you in security, backup, performance tracking and helpdesk monitoring. I like how its UX is designed. This tool is versatile as well as powerful to make remote security monitoring responsive and functional. The installation process was fun for me. It gives every bit of data to monitor. It's a very easy and effective app. App is available on multiplatform gives ease to access. It gives you remote control features to manages issues from anywhere. Current system scripts that can also be edited remotely. Cons Everything. Support is diabolical. The account not activated on time. Bills are always wrong. Features that used to be standard are now microtransactions. There are 2 issue I have been complaining about since I onboarded with Solarwinds back in 2019. Neither has been resolved! Now I am have another issue with AV and the most frustrating thing is a case was created and I cannot reply to it or see it in my cases. I have spoke to 4 different techs and asked them to put it in my queue, yet it has not been done resolved. One is AV detecting Webroot which has been uninstalled in over 50 computers. Each time they roll out an upgrade of Bitdefender I have to uninstall reinstall it. I have ask too many times where is it looking for Webroot so I can correct the problem. The other is getting error messages from Patching. Patches that are declined randomly come up as failed to install making my job harder having to dive in to see what the error is. Issue comes and goes. In my limited function usage, I got a positive response. No cons experienced. Reporting should have more information to study. SolarWinds N-central is a remote automation tool to manage issues. No cons.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information N-able Founded: 2014 United States www.n-able.com/products/n-central-rmm	Company Information Prefix IT United Kingdom www.prefixit.com
Alternatives NinjaOne	Alternatives FlexNet Manager Flexera
Atera	Prefix Stackify
ConnectWise Automate ConnectWise	nipap
Pulseway MMSOFT Design	RIPEstat
Auvik Auvik Networks View All	tea View All
Categories Antivirus Supported Endpoint Management Supported Help Desk Supported IT Asset Management Supported IT Infrastructure Monitoring Supported IT Management Supported IT Service Supported ITSM Supported Mobile Device Management (MDM) Supported MSP Supported Network Management Supported Network Mapping Supported Network Monitoring Supported Network Security Supported Network Troubleshooting Supported Patch Management Supported Remote Desktop Supported Remote Support Supported RMM Supported Server Management Supported Server Monitoring Supported	Categories IT Management Supported License Management Supported Network Monitoring Supported
IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Supported Show More Features IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Not Supported Supplier Management Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported MSP Features Backup Management Supported Billing & Invoicing Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Not Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Supported Procurement Management Not Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Supported Wireless Network Support Supported	IT Management Features Capacity Monitoring Not Supported Compliance Management Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Not Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Not Supported User Activity Monitoring Supported Network Monitoring Features Bandwidth Monitoring Not Supported Baseline Manager Not Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Not Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Not Supported Uptime Monitoring Not Supported Web Traffic Reporting Not Supported Show More Features License Management Features Automatic SKU Recognition Not Supported Central LM Server Not Supported Copy Protection Not Supported History Tracking Supported Node Management Not Supported Online Activation Supported Portable License Not Supported Sarbanes-Oxley Compliance Not Supported Timing Rights Supported Trial License Not Supported
Integrations Acronis Automation Supported BrightGauge Supported Control D Supported DeskDay Supported HaloPSA Supported IT Portal Supported ITBoost Supported MyGlue Supported N-able DNS Filtering Supported N-able EDR Supported Neo Agent Supported Network Glue Supported N‑able Passportal Supported OpenDNS Supported Rewst Supported ScalePad Supported ScalePad Backup Radar Supported ScalePad Lifecycle Manager Supported ThreatAware Supported Show More Integrations View All 19 Integrations	Integrations Acronis Automation Not Supported BrightGauge Not Supported Control D Not Supported DeskDay Not Supported HaloPSA Not Supported IT Portal Not Supported ITBoost Not Supported MyGlue Not Supported N-able DNS Filtering Not Supported N-able EDR Not Supported Neo Agent Not Supported Network Glue Not Supported N‑able Passportal Not Supported OpenDNS Not Supported Rewst Not Supported ScalePad Not Supported ScalePad Backup Radar Not Supported ScalePad Lifecycle Manager Not Supported ThreatAware Not Supported Show More Integrations
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