MyPreferences

MyPreferences

PossibleNOW
+
+

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About

MyPreferences is an enterprise preference- and consent-management platform that centralizes zero-party data, such as communication preferences, consents, personalization settings, demographics, psychographics, and feedback, giving businesses a unified, real-time view of how individual customers want to be engaged. It lets companies collect and manage preferences across all customer touchpoints, email, mobile, social, website, contact-center, direct mail, or any channel, and store them in a global consent repository that tracks consent history and ensures compliance. With a flexible, API-first data model and a no-code experience-designer interface, MyPreferences enables marketers to build and publish multilingual, responsive preference-center pages without developer resources. On the analytics side, built-in reporting and dashboarding help teams monitor zero-party data usage, opt-out rates, segmentation, and overall customer-preference trends.

About

Sobot is an omnichannel customer service platform for organizations that manage support across digital and voice channels. It brings together a shared service workspace with ticketing, live chat, contact-center capabilities, customer and conversation management, knowledge resources, workflow automation, and AI-powered customer-service agents and chatbots. Teams can use it to handle inquiries, route and respond to cases, automate common interactions, and support customers across web messaging, social and messaging channels, and e-commerce touchpoints. The product also offers APIs and deployment options for organizations with different technical and operational requirements. Sobot is intended for customer-support and contact-center teams, including businesses serving online retail and other customer-facing sectors, that need to coordinate agents and automated service in one system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises and organizations wanting a tool to collect, manage, and honor customer consent and communication preferences across channels, while ensuring privacy compliance and improving personalization and engagement

Audience

Customer-support, service, and contact-center teams at customer-facing organizations, including online retailers and other businesses managing inquiries across digital and voice channels.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$39/month
Sobot Agents Team is $39 per month. Additional successful AI resolutions are charged at $0.98 each after the plan allowance. The Sobot Agents trial includes 20 resolved conversations and 100 AI credits; other Sobot modules may have separate pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PossibleNOW
Founded: 2000
United States
www.possiblenow.com/products/mypreferences/

Company Information

Sobot
Singapore
www.sobot.io

Alternatives

Alternatives

InsightPro.ai

InsightPro.ai

MDI NetworX

Categories

Categories

Customer Service Supported

Integrations

Salesforce Supported
Shopify Supported
Amazon Not Supported
Amazon Redshift Supported
Amazon S3 Supported
Facebook Messenger Not Supported
HubSpot CRM Supported
LINE Not Supported
Magento Supported
Microsoft Dynamics 365 Supported
Microsoft SharePoint Supported
NetSuite Supported
Oracle Cloud Infrastructure Supported
Oracle Cloud Marketplace Supported
Oracle Database Supported
Sage 100 Supported
Salesforce Agentforce Marketing Supported
Walmart Not Supported
WeChat Not Supported
WhatsApp Not Supported

Integrations

Salesforce Supported
Shopify Supported
Amazon Supported
Amazon Redshift Not Supported
Amazon S3 Not Supported
Facebook Messenger Supported
HubSpot CRM Not Supported
LINE Supported
Magento Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft SharePoint Not Supported
NetSuite Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle Cloud Marketplace Not Supported
Oracle Database Not Supported
Sage 100 Not Supported
Salesforce Agentforce Marketing Not Supported
Walmart Supported
WeChat Supported
WhatsApp Supported
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Claim MyPreferences and update features and information
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