MyPreferencesPossibleNOW
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Related Products
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About
MyPreferences is an enterprise preference- and consent-management platform that centralizes zero-party data, such as communication preferences, consents, personalization settings, demographics, psychographics, and feedback, giving businesses a unified, real-time view of how individual customers want to be engaged. It lets companies collect and manage preferences across all customer touchpoints, email, mobile, social, website, contact-center, direct mail, or any channel, and store them in a global consent repository that tracks consent history and ensures compliance. With a flexible, API-first data model and a no-code experience-designer interface, MyPreferences enables marketers to build and publish multilingual, responsive preference-center pages without developer resources. On the analytics side, built-in reporting and dashboarding help teams monitor zero-party data usage, opt-out rates, segmentation, and overall customer-preference trends.
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About
Sobot is an omnichannel customer service platform for organizations that manage support across digital and voice channels. It brings together a shared service workspace with ticketing, live chat, contact-center capabilities, customer and conversation management, knowledge resources, workflow automation, and AI-powered customer-service agents and chatbots. Teams can use it to handle inquiries, route and respond to cases, automate common interactions, and support customers across web messaging, social and messaging channels, and e-commerce touchpoints. The product also offers APIs and deployment options for organizations with different technical and operational requirements. Sobot is intended for customer-support and contact-center teams, including businesses serving online retail and other customer-facing sectors, that need to coordinate agents and automated service in one system.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprises and organizations wanting a tool to collect, manage, and honor customer consent and communication preferences across channels, while ensuring privacy compliance and improving personalization and engagement
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Audience
Customer-support, service, and contact-center teams at customer-facing organizations, including online retailers and other businesses managing inquiries across digital and voice channels.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$39/month
Sobot Agents Team is $39 per month. Additional successful AI resolutions are charged at $0.98 each after the plan allowance. The Sobot Agents trial includes 20 resolved conversations and 100 AI credits; other Sobot modules may have separate pricing.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPossibleNOW
Founded: 2000
United States
www.possiblenow.com/products/mypreferences/
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Company InformationSobot
Singapore
www.sobot.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Salesforce
Supported
Shopify
Supported
Amazon
Not Supported
Amazon Redshift
Supported
Amazon S3
Supported
Facebook Messenger
Not Supported
HubSpot CRM
Supported
LINE
Not Supported
Magento
Supported
Microsoft Dynamics 365
Supported
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Integrations
Salesforce
Supported
Shopify
Supported
Amazon
Supported
Amazon Redshift
Not Supported
Amazon S3
Not Supported
Facebook Messenger
Supported
HubSpot CRM
Not Supported
LINE
Supported
Magento
Not Supported
Microsoft Dynamics 365
Not Supported
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