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About

Guide your customers through a custom buying experience. In just a few questions, they'll find the perfect product for them based on their responses. Find customer data, order history, and inventory status right at your fingertips so that you can create or update orders without ever leaving the dashboard. Leverage your customer data to build data-driven customer profiles, run personalized ads, and recommend new products. Get detailed sales conversion data, generate automatic customer satisfaction reports, and understand your agent performance in real-time. Join hundreds of businesses just like you who’ve added MyAlice to reduce the complexity of managing customer conversations in multiple channels.

About

Quiq is an enterprise AI customer experience platform that helps companies build, manage, and optimize AI agents across the customer journey. The platform supports AI agents for customers, AI assistants for human support teams, voice AI agents, agentic workflows, reporting, integrations, and digital contact center operations. Businesses can bring existing content into Quiq, guide agent behavior, set guardrails, run simulations, and monitor performance from a centralized environment. Quiq is designed to provide enterprise control with features such as claim verification, decision logs, governance tools, and step-by-step visibility into AI processes. The platform also emphasizes reliability and compliance with 99.999% uptime, redundant model infrastructure, and support for SOC 2 Type II, HIPAA, GDPR, and CCPA requirements. Quiq helps organizations deploy AI-powered customer service solutions while maintaining control, security, compliance, and performance at scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Live chat and customer service software for businesses

Audience

Quiq is designed for enterprise customer service teams, contact centers, support leaders, CX organizations, and regulated businesses that need AI agents, AI assistants, workflow automation, governance, and compliance-focused customer engagement tools

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

$250 per month
Pricing is conversation-based
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

MyAlice
Founded: 2018
Singapore
myalice.ai/

Company Information

Quiq
Founded: 2015
United States
quiq.com

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Categories

Categories

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Integrations

Facebook Messenger Supported
Shopify Supported
Apple Business Chat Not Supported
BigCommerce Supported
Facebook Supported
Google Business Messages Not Supported
Kik Not Supported
LINE Supported
Magento Supported
NetSuite Not Supported
Operata Not Supported
Oracle Service Not Supported
Salesforce Not Supported
Telegram Supported
Topbox Not Supported
Viber Supported
WhatsApp Supported
WooCommerce Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

Facebook Messenger Supported
Shopify Supported
Apple Business Chat Supported
BigCommerce Not Supported
Facebook Not Supported
Google Business Messages Supported
Kik Supported
LINE Not Supported
Magento Not Supported
NetSuite Supported
Operata Supported
Oracle Service Supported
Salesforce Supported
Telegram Not Supported
Topbox Supported
Viber Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
X (Twitter) Supported
Zendesk Supported
Claim MyAlice and update features and information
Claim MyAlice and update features and information
Claim Quiq and update features and information
Claim Quiq and update features and information