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About

MultiRater Surveys delivers MyMentor Insights, a structured leadership feedback and development program designed for consultants, executive coaches, and HR teams who want feedback to drive real change. MyMentor Insights combines multi-source feedback, interactive online debriefs, personalised development planning, and ongoing progress tracking in one integrated platform. Users can launch 180° reviews, 360° leadership surveys, employee engagement, wellbeing, and customer pulse surveys — all configurable to align with your leadership framework or organisational language. Once surveys close, results are presented through interactive debriefs that allow leaders and coaches to explore competency insights and question-level data with clarity. Insights flow directly into tailored development plans, supported by progress surveys and AI coaching to reinforce sustained behaviour change. Start your 14-day free trial, no payment details required.

About

QuestionPro is a powerful survey and research platform that helps individuals, startups, non-profits, small and medium businesses, and enterprises gather actionable insights. The platform supports over 40 question types, advanced survey logic, and fully customizable surveys for any audience. AI-powered survey creation speeds up survey design, while QuestionPro BI and PathosAI provide deep analytics and sentiment analysis for data-driven decisions. Surveys can be deployed via email, social media, website pop-ups, or offline, making it easy to reach respondents anywhere. Integrations with tools like Tableau and Zapier allow seamless data management and reporting. QuestionPro transforms raw data into meaningful insights, enabling organizations to improve products, research markets, and make confident business decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HR professionals, business owners, executive managers, consultants or advisors

Audience

From individuals and freelancers to startups, non-profits, small and medium businesses, and enterprises, QuestionPro’s survey and research capabilities make it easy to gather insights, analyze data, and make informed decisions.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

14 Day Free Trial Available

Unlimited Subscription Options (from $85/month):
- BASIC
- PROFESSIONAL PLUS
Free Version
Free Trial

Pricing

$99/month for 1 year
Essentials (Free Edition) – Free forever, ideal for individual users or small teams starting with surveys and basic research.

Advanced Edition – $99/month, 1-year term; includes AI-powered survey creation, advanced logic, and analytics for survey and research use cases.

Team Edition – $83 per user/month, for 5 users or more; designed for small to medium teams across Surveys, Research, EX, and CX, including collaboration tools and integrations.

Research Edition – Contact Vendor; tailored for large enterprises needing deep research capabilities, advanced analytics, and AI-powered insights.

Employee Experience Edition – Contact Vendor; includes engagement surveys, pulse surveys, sentiment analysis, and EX dashboards for HR teams.

Customer Experience Edition – Contact Vendor; features VoC surveys, journey mapping, NPS tracking, and CX dashboards for customer insights teams.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.4 / 5
features 4.3 / 5
design 4.2 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Once you are familiar with how to do the setup etc, it is relatively easy to design and launch a fully customized survey.
  • I really like the customisation options for the assessments, the scalability and the capability. The support has also been fantastic.
  • Very intuitive. Easy to use. Reports are great. Ability to manage the process is great. The ability to use either templates or customise surveys makes the program and process great. The support from the tech and service staff is quick and terrific.
  • - The support team is phenomenal! Whatever time you need them, they were highly responsive and gave us tremendous support. - The tool is easy to use and gave us insights into the participants in our learning intervention
  • The surveys have provided much needed guidance during our employment process for new staff. It has also pioneered greater understanding within our teams getting to know how people work and communicate in a more effective and efficient way. It has been an invaluable tool for our business.

Cons

  • There are parts of the setup which aren't intuitive and are a challenge to navigate and you've got to learn by trial and error. (Fortunately, the support lead who helped me - Yu Hang - was superb and I managed to get the outcome we needed for the client). The end look and feel (from a design perspective) also can perhaps be improved. For example, having the option to choose from a selection of backgrounds, would be great. At the core tho - an easier way to select and amend options (such as welcome texts etc) should be considered to make MRS an even more compelling option for those who need to design and implement such surveys.
  • The UI for the backend, even after the update, is not intuitive to use and has inconsistent design and naming elements. It has also been buggy as well. It took a while to work out how the system worked but I do have the hang of it now. This does not extend to when the survey itself is taken, that side is quite good.
  • Only negative (which is small) is that the eNPS response can't be configured to the top position in an engagement survey. Other then this small detail, I am a big fan of MultiRater.
  • - There is some manual work involved. The team is working towards automating them and I am sure the next versions will be even better.
  • I don't have any cons, the process is so simple and the staff are really diligent.

Pros & Cons from Real Users

Pros

  • QuestionPro is really easy to learn and use. The customer service is excellent with rich resources to check.
  • We recently switched over to QuestionPro from another survey platform because a lot of our projects could not access the old platform due to security issues. There have been a few things we've been asked to do in QuestionPro that I didn't know how to do and I've avoided doing them for lack of time! We finally had to start using QuestionPro for certificates and it hasn't been that easy for me to figure out. But having Suraj available any time I have questions with the click of a button has made ALL THE DIFFERENCE. If I can't figure it out Suraj sends me details including short little videos on HOW to do it! Sounds like a simple thing probably, but when you're so busy that you don't have time to learn the new platform, having support at the click of my mouse has made ALL THE DIFFERENCE! Have no fear, QuestionPro Pros are here!
  • I chatted with the Customer agent who was very helpful and resolved my query within a short time. Response on chat was very quick and I didn't have to go through a bot. Very happy.
  • Easy tool to create a series of questions plus translations are super easy to upload or manually tweak as well. It's a great bonus. The self-guide material is also super helpful and easy to understand. And when you have questions you have a great support team via chat that are just so friendly and helpful. It's made this whole experience less stressful and exciting thank you so much.
  • Easy to read easy to use easy everything easy customer service team when help is required. Very good app.

Cons

  • I haven't found anything unpleasant about QuestionPro.
  • Having to ask for help so often. I do wish (and maybe there is & I'm just not aware) there was more focused training I could attend or videos I could watch to learn new things. I just haven't had the time to invest in learning as much as I'd like.
  • Nothing. I have no cons since I have been using the product as I am satisfied with all that I am doing with it.
  • Nothing to report here. I'm a happy customer with the services provided.
  • Not much to dislike at all. A fantastic app all over.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Peoplogica
Founded: 2005
Australia
www.multiratersurveys.com/360-degree-feedback/

Company Information

QuestionPro
Founded: 2005
United States
www.questionpro.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
Mettl 360View

Mettl 360View

Mercer | Mettl

Categories

Categories

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

360 Degree Feedback Features

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

HR Analytics Features

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

Performance Management Features

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Talent Management Features

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Integrations

Adobe Marketo Engage
Alterna CX
Caspio
Dimension Labs
Dropbox
Google Analytics
Google Docs
Google Sheets
HubSpot CRM
HubSpot Marketing Hub
KonnectzIT
LinkedIn
Microsoft Dynamics 365
Salesforce
Stackreaction
Tableau
TryMyUI
VizualSurvey
X (Twitter)
Zapier

Integrations

Adobe Marketo Engage
Alterna CX
Caspio
Dimension Labs
Dropbox
Google Analytics
Google Docs
Google Sheets
HubSpot CRM
HubSpot Marketing Hub
KonnectzIT
LinkedIn
Microsoft Dynamics 365
Salesforce
Stackreaction
Tableau
TryMyUI
VizualSurvey
X (Twitter)
Zapier
Claim MultiRater Surveys and update features and information
Claim MultiRater Surveys and update features and information
Claim QuestionPro and update features and information
Claim QuestionPro and update features and information