SimpleX

SimpleX

SimpleX Chat
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About

Instantly create as many email addresses as you need - each associated with their own group of contacts. Share addresses with anyone, but keep your real email address private. Stop telecom companies, governments, and hackers from seeing with whom you communicate. Each virtual mailbox is automatically set up with 4096-bit GPG and S/MIME encryption keys and certificates. All email stored at MsgSafe-io is encrypted. You can manage the encryption profile for each contact you communicate with. Protect your entire family or organization by managing all identities and email addresses with the domain you already own. If you don’t own a domain, you can use our domain registration services to purchase a domain integrated with MsgSafe-io and privacy protection. You don’t trust FaceTime, Skype, Duo, Hangouts and similar services hosted by companies like Apple, Microsoft and Google? Try our secure and private audio and video services. You can invite people to call you from a browser link.

About

The first messenger without user IDs. Other apps have user IDs: Signal, Matrix, Session, Briar, Jami, Cwtch, etc. SimpleX does not, not even random numbers. This radically improves your privacy. Many users asked: if SimpleX has no user identifiers, how can it know where to deliver messages? To deliver mesages, instead of user IDs used by all other platforms, SimpleX uses temporary anonymous pairwise identifiers of message queues, separate for each of your connections — there are no long term identifiers. You define which server(s) to use to receive the messages, your contacts — the servers you use to send the messages to them. Every conversation is likely to use two different servers. This design prevents leaking any users' metadata on the application level. To further improve privacy and protect your IP address you can connect to messaging servers via Tor. Only client devices store user profiles, contacts and groups; the messages are sent with 2-layer e2e encryption.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams and anyone in search of a private, end-to-end encrypted, online communication solution

Audience

Users interested in a secure messaging app with no user identifiers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 1.7 / 5
ease 2.7 / 5
features 4.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Unlimited spam email creation so you can throw out email addresses as they're spammed. Also, you don't have to use another company to manage spam email address--you can do this directly in MsgSafe.
  • Can create as many anti-spam email accounts as needed. Once an email account is spammed, you can delete it and create another one so that you never have to worry about the email limit. MsgSafe, from what I've learned, is a zero-knowledge provider--they don't hold our encryption keys. They also strip emails of metadata like IP address so companies... can't track you easily. More, they're based OUTSIDE the dread anti-privacy 14 Eyes (including US, Captain Spy) so courts can't FORCE MsgSafe to compromise law-abiding citizens' privacy.
  • Identity creation is fast and easy. Users can create new identification in a matter of minutes. Lots of domains to choose from for addresses.

Cons

  • Customer service doesn't respond to messages. No email warnings about service discontinuation.
  • Small caveat: The service advertises a secure, encrypted audiovisual chat feature, but this is nowhere on the email home page. I've reached out to support, but, as usual, over a week later, they haven't gotten back to me. Why advertise such a critical feature and then either hide its availability OR take it down? Huge caveat: MsgSafe doesn't offer 2FA, so if a remote agent gets your password, they now control your account. It's unbelievable that ANY company that cares about consumer privacy wouldn't immediately offer 2FA so consumers can lock down our accounts. At least offer what other companies have been offering for over a decade now--2FA via a phone authenticator app (like Authy). Better--integrate FIDO/FIDO2 security keys.
  • There are no instructions about how to manage identities anywhere. Can't reply to an email from email support, as a way to contact it. Company hidden from users. Which, is not a good thing.. Can't switch between email accounts easily, or delete identity without instructions. Several email programs will not let me use email addresses with its domains. Not even those ending in ".com".

Pros & Cons from Real Users

Pros

  • Security. Anonymous presence. Encryption. Availability for Windows 64, Android, iOS, and even the terminal.

Cons

  • Not too easy the first time. It may be a little hard to start with it when one is used to playing with another messaging app.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MsgSafe.io
Founded: 2015
www.msgsafe.io

Company Information

SimpleX Chat
Founded: 2020
simplex.chat/

Alternatives

Alternatives

Cwtch

Cwtch

Open Privacy Research Society
Proton Mail

Proton Mail

Proton AG
SekurMessenger

SekurMessenger

Sekur Private Data
xx messenger

xx messenger

Elixxir

Categories

Categories

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Integrations

No info available.

Integrations

No info available.
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