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About

Keep your digital storefront open at all hours. After work and nighttime shoppers want to talk with you. Timeshift workers want to buy cars too! The odds of the lead entering the sales process, or becoming qualified, are 21 times greater when contacted within five minutes versus 30 minutes after the lead was submitted (InsideSales). Customers are shopping for multiple cars and dealers. 50% of leads go with the vendor that responds first (Podium). We set up appointments and test drives handed off to your salespeople. MotorLot's human team answers all leads with no script and we can customize responses for your dealership. Some leads are a waste of time. Spend your time buying & selling cars while we hand you only qualified leads. Your qualified leads can immediately be sent to your CRM, messaged or emailed to you. If you don't respond quickly Facebook ranks your inventory lower and you get less leads = less sales.

About

Pam is an AI voice and customer experience platform tailored for car dealerships that handles inbound and outbound calls 24/7 to book appointments, answer general questions, qualify sales leads, and follow up, freeing staff from routine call handling. It functions as a “live receptionist” by responding to everyday inquiries (e.g., hours, location), doing intelligent routing or warm transfers, and integrating with dealer systems to log conversations. Pam’s AI scheduler lets it book service appointments in real time based on shop availability, map customer issues to proper operation codes, and send confirmation texts to reduce no-shows. On the sales side, Pam can share vehicle inventory, respond to features/option queries, and schedule test drives directly from leads. The platform surface (Pam Console) provides visibility into unresolved calls, drop-offs, alerts, text logs, and revenue analytics from sales and service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Salespeople and companies seeking a solution to improve their operations and automate their communication processes

Audience

Automotive dealerships and service centers in need of a tool to automate call handling, lead qualification, appointment booking, and customer communication with an always-on AI voice agent

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MotorLot
www.motorlot.com

Company Information

Pam
Founded: 2023
United States
www.pamhq.com

Alternatives

Alternatives

Dealerpull DMS CRM

Dealerpull DMS CRM

Dealerpull Dealer Management System (Automotive Management Software)

Categories

Auto Dealer Supported
Automotive CRM Supported

Categories

Auto Dealer Features

Accounting Supported
Buy-Here-Pay-Here Supported
Collections Management Not Supported
Contact Database Supported
Customer Database Not Supported
Document Management Supported
F&I Management Not Supported
Financing Management Not Supported
Form Printing Not Supported
Inventory Management Supported
Lease Management Not Supported
New Car Dealer Supported
New Car Lot Not Supported
Online Inventory Not Supported
Parts Management Not Supported
Sales Management Not Supported
Service Department Not Supported
Used Car Lot Not Supported
Website Integration Supported

Integrations

CDK Global Not Supported
Dealer-FX Not Supported
REDCap Not Supported
Tekion Not Supported
XRM Not Supported
Xtime Not Supported

Integrations

CDK Global Supported
Dealer-FX Supported
REDCap Supported
Tekion Supported
XRM Supported
Xtime Supported
Claim MotorLot and update features and information
Claim MotorLot and update features and information
Claim Pam and update features and information
Claim Pam and update features and information