TimeLinx

TimeLinx

TimeLinx Software
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About

Mosaic is an AI-powered resource planning and workforce management solution that increases profitability and productivity. It integrates with most project and financial management software to automatically gather data and show who is working on what, when. Teams can then accurately bill and forecast, effectively manage capacity, and strategically plan workloads. Mosaic rescues organizations from clunky spreadsheets and gives them the true big picture. Get started today with a free 30-day trial.

About

Project and service management software designed for the mid-market. Looking for a project and service management solution that delivers better customer experiences and higher profitability. Free yourself from the burden of juggling multiple applications. TimeLinx PSM (Project and Service Management) and CRM, integrated with accounting, creates a single, seamless process from marketing to invoicing. TimeLinx PSM solutions are designed to provide transparency, access, and control across your entire customer lifecycle from lead management to project delivery. TimeLinx PSM applications connect departments to break down information silos while providing detailed reporting through your ERP system by transforming it from a single function application into a complete project and service management tool. Your entire organization gains permission-based access to comprehensive information and data, eliminating silos between departments and increasing overall efficiency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Mosaic is ideal for professional service organizations. It’s used in businesses of all sizes—from small boutique agencies to large national firms.

Audience

Companies that are looking for a project and field service management solution that integrates with CRM and Accounting

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per user per month
Mosaic pricing starts at $9.99/month user per month. We provide a free 30-day trial. Onboarding and support are included.
Free Version Not Supported
Free Trial Supported

Pricing

$45.00 per user per month
Full User - $45.00 per user per month
Mobile User - $25.00 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.3 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Best part about the TimeLinx is that provide enterprise level integration across CRM - covering lead management, product delivery & quotation, multi level audits, enhanced revenue optimization module.
  • What I like most is that everything is in one place. It's easy to keep track of projects, assign resources, and log time without jumping between different tools. The dashboard gives a good overview, and the reporting features make it easier to see how projects are progressing.
  • I liked its ability to remind me every time my subscription was ending and discounts on every time of renewal
  • TimeLinx offers an excellent combination of CRM and project management tools. Features like time tracking, scheduling, and billing work seamlessly. The reporting tools are detailed and customizable, which helps our team monitor progress and stay on track.
  • Best customer experience, higher profitability. Clean and simple user interface. Easy to navigate any features.

Cons

  • Cons are more or less similar to other competitors - Steep product learning curve, User Interface is not as per the current market needs, Report customization is constrained for specific features, Total cost of ownership for the tool can be steep for small organisations
  • One thing I didn't like is that it takes some time to get used to all the features. A few pages can feel a bit cluttered, and some reports could be easier to customise. Overall, it's a good platform, but there is definitely a learning curve for new users.
  • I dislike the reluctance of support team and inability to allow us login from different regions
  • The user interface feels a bit outdated and not very modern. New users may find it confusing at first, and onboarding or initial setup guidance could be better and more user-friendly. The learning curve is slightly steep.
  • There is nothing as such which i have disliked about this product so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Mosaic
Founded: 2018
United States
mosaicapp.com

Company Information

TimeLinx Software
Founded: 2001
United States
www.timelinxsoftware.com

Alternatives

Alternatives

M-LINX

M-LINX

MCC
HCL SafeLinx

HCL SafeLinx

HCL Software
FactoryTalk Linx

FactoryTalk Linx

Rockwell Automation

Categories

Categories

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Not Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Not Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Resource Management Features

Capacity Management Supported
Data Visualization Supported
Demand Forecasting Supported
Drag & Drop Supported
Employee Scheduling Supported
Filtered Search Supported
Resource Allocation Supported
Skills Tracking Supported
Utilization Management Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Not Supported
Expense Tracking Supported
Invoice Processing Not Supported
Multiple Billing Rates Not Supported
Project Tracking Supported
Reimbursement Management Not Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Advertising Agency Features

Campaign Management Supported
Collaboration Supported
Document Management Not Supported
File Sharing Not Supported
Project Management Supported
Task Management Supported
Time Tracking Supported

Architecture Features

2D Drawing Not Supported
3D Modeling Not Supported
Bills of material Not Supported
BIM Modeling Not Supported
Building Information Modeling Not Supported
Client Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Document Management Not Supported
Drafting Not Supported
Manufacturing Design Data Not Supported
Presentation Tools Not Supported
Project Management Supported
Proposal Management Not Supported
Quotes/Proposals Not Supported
Visualization / Presentation Not Supported

IT Project Management Features

Bug Tracking Not Supported
Issue Management Not Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Portfolio Management Supported
Prioritization Supported
Product Roadmapping Not Supported
Requirements Management Supported
Resource Management Supported
Status Tracking Supported
Supports Agile Not Supported
Supports Scrum Not Supported
Task Management Supported
Testing / QA Management Not Supported
Time & Expense Tracking Supported

Photography Studio Features

Appointment Scheduling Not Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Contract Management Not Supported
Event Management Not Supported
Marketing Management Not Supported
Order Management Not Supported
Project Management Supported
Proposal Management Not Supported

Product Management Features

Collaboration Supported
Feedback Collection Not Supported
Idea Management Not Supported
Milestone Tracking Supported
Prioritization Supported
Product Roadmapping Not Supported
Release Management Not Supported
Requirements Management Supported
Resource Management Supported
Workflow Management Supported

Production Scheduling Features

"What If" Scenarios Not Supported
Automated Scheduling Not Supported
Bottleneck Optimization Not Supported
Capacity Planning Supported
Constraint Scheduling Supported
Job Scheduling Supported
Material Planning Not Supported
Priority-Based Scheduling Supported
Quality Control Not Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Not Supported
Collaboration Tools Supported
CRM Not Supported
Document Management Not Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported

Project Planning Features

Agile Methodologies Supported
Budget Management Supported
Collaboration Tools Supported
Due Date Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Prioritization Supported
Progress Tracking Supported
Resource Management Supported
Task Management Supported
Template Management Supported
Traditional Methodologies Supported

Project Portfolio Management Features

Budget Management Supported
Collaboration Supported
Dashboard Supported
Issue Management Supported
Milestone Tracking Supported
Portfolio Management Supported
Project Planning Supported
Requirements Management Supported
Resource Management Supported
Status Tracking Supported
Task Management Supported
Time & Expense Tracking Supported

Project Tracking Features

Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Prioritization Supported
Status Tracking Supported
Time & Expense Tracking Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Strategic Planning Features

Budgeting & Forecasting Supported
Dashboard Supported
Goal Setting / Tracking Supported
Idea Management Not Supported
KPIs Supported
Modeling & Simulation Supported
Roadmapping Not Supported
Scenario Planning Not Supported
Scorecards Not Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Supported
Mobile Access Not Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Not Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Not Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Not Supported
Online Time Tracking Supported
Overtime Calculation Not Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Work Management Features

Access Roles / Permissions Supported
Calendar Management Supported
Collaboration Tools Supported
CRM Not Supported
File Storage / File Sharing Not Supported
Kanban Not Supported
Messaging / Discussion Not Supported
Performance Metrics Not Supported
Project Management Supported
Reporting / Analytics Supported
Resource Management Supported
Strategic Planning Supported
Task Management Supported
Time Tracking Supported
Version Control Not Supported
Workflow Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Not Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Not Supported
Skills Tracking Supported
Time & Attendance Not Supported
Variable Workforce Supported

Workforce Optimization (WFO) Features

eLearning Not Supported
Interaction Analytics Not Supported
Liability Recording Not Supported
Performance Management Not Supported
Quality Management Not Supported
Real-time Guidance Not Supported
Reporting Supported
Speech Analytics Not Supported
Surveying Not Supported
Workforce Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Resource Management Features

Capacity Management Supported
Data Visualization Not Supported
Demand Forecasting Supported
Drag & Drop Supported
Employee Scheduling Supported
Filtered Search Supported
Resource Allocation Supported
Skills Tracking Supported
Utilization Management Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Not Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Integrations

QuickBooks Online Supported
Deltek Ajera Supported
Deltek Maconomy Supported
Dropbox Showcase Supported
Google Calendar Supported
Google Drive Supported
HubSpot Customer Platform Supported
Microsoft Dynamics GP Not Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
NetSuite Supported
QuickBooks Online Advanced Supported
Sage Intacct Not Supported
Sage X3 Not Supported
Slack Supported
Solo Supported
SurePath AI Supported
Xero Supported
fileAI Supported

Integrations

QuickBooks Online Supported
Deltek Ajera Not Supported
Deltek Maconomy Not Supported
Dropbox Showcase Not Supported
Google Calendar Not Supported
Google Drive Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics GP Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
NetSuite Not Supported
QuickBooks Online Advanced Not Supported
Sage Intacct Supported
Sage X3 Supported
Slack Not Supported
Solo Not Supported
SurePath AI Not Supported
Xero Not Supported
fileAI Not Supported
Claim Mosaic and update features and information
Claim Mosaic and update features and information
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Claim TimeLinx and update features and information