msg2ai

msg2ai

Msg2.ai
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About

Morphic is an AI host assistant for self-managing Airbnb hosts and small hosting teams. It connects to Airbnb and uses listing, booking and conversation context to support guest communication and routine hosting work. New guest conversations start in Copilot, where reply drafts and proposed actions wait for host review. Hosts can move selected routines to Autopilot in plain language, while refunds, access uncertainty, safety issues, complaints and policy exceptions remain under host judgment. Morphic tracks unresolved requests, translates messages, coordinates cleaners and contractors through WhatsApp, and sends reminders. Hosts use the assistant by text or voice through desktop web, its mobile web app, or WhatsApp; guests continue messaging in Airbnb. A separate property-management system or external AI subscription is not required.

About

msg2ai is an AI messaging software portfolio for hotels, vacation rentals, and events, with AI Ambassador as its guest- and attendee-facing assistant. It responds to routine questions and service requests over SMS, WhatsApp, and RCS, including property information, check-in guidance, concierge requests, event schedules, and real-time updates. Guests can communicate in their preferred language, while staff can oversee conversations and handle requests that need human attention. The platform supports integrations with hospitality property-management systems and can automate guest communications across a stay or event lifecycle. Teams can configure messaging workflows for their properties or events, answer common questions, share updates, and route requests to appropriate staff. msg2ai also presents additional tools for communication operations, including separate products for message documentation and AI-enabled event support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Self-managing Airbnb hosts and small hosting teams.

Audience

Event organizers, event planners, hotel owners, and property owners.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$9.90/listing/month
Launch pricing is $9.90 per connected listing per month; regular pricing is $12 per listing per month. Each listing includes a 21-day free trial with no credit card required. No separate property-management system or external AI subscription is required.
Free Version Not Supported
Free Trial Supported

Pricing

$9.99/month
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Morphic
Founded: 2025
United States
www.morphicai.io

Company Information

Msg2.ai
Founded: 2020
United States
www.msg2.ai/

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Categories

Guest Messaging Supported
Vacation Rental Supported

Categories

Guest Messaging Supported

Integrations

Airbnb Supported
Guesty Not Supported
Hostaway Not Supported
Hostfully Not Supported
Mews Not Supported
Protel Cloud PMS Not Supported
WhatsApp Supported
apaleo Not Supported

Integrations

Airbnb Not Supported
Guesty Supported
Hostaway Supported
Hostfully Supported
Mews Supported
Protel Cloud PMS Supported
WhatsApp Not Supported
apaleo Supported
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