TheReach

TheReach

TheReach.ai
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About

Morphic is an AI host assistant for self-managing Airbnb hosts and small hosting teams. It connects to Airbnb and uses listing, booking and conversation context to support guest communication and routine hosting work. New guest conversations start in Copilot, where reply drafts and proposed actions wait for host review. Hosts can move selected routines to Autopilot in plain language, while refunds, access uncertainty, safety issues, complaints and policy exceptions remain under host judgment. Morphic tracks unresolved requests, translates messages, coordinates cleaners and contractors through WhatsApp, and sends reminders. Hosts use the assistant by text or voice through desktop web, its mobile web app, or WhatsApp; guests continue messaging in Airbnb. A separate property-management system or external AI subscription is not required.

About

Sami is an AI receptionist for vacation rental hosts and property managers, built by TheReach.ai in Málaga. The platform handles guest communications across phone calls, WhatsApp (via Meta's Business API), website chat, and Google reviews from a single dashboard — 24/7, in over 100 languages. Sami connects to property management systems including Hostaway, Beds24, Smoobu, and iGMS to check live availability, quote rates, and create direct bookings inside the guest conversation. Hosts customise responses per property using their own FAQs and house rules. Two features set TheReach apart: every evening, Sami calls the property manager with a 90-second voice briefing on the day's guest activity and urgent issues. And via the Claude MCP integration, managers can connect their TheReach data to Claude Desktop and ask plain-language questions about call patterns, conversion blockers, and unanswered guest queries. GDPR-compliant.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Self-managing Airbnb hosts and small hosting teams.

Audience

Hospitality, real estate agents, property managers, vacation rentals

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.90/listing/month
Launch pricing is $9.90 per connected listing per month; regular pricing is $12 per listing per month. Each listing includes a 21-day free trial with no credit card required. No separate property-management system or external AI subscription is required.
Free Version Not Supported
Free Trial Supported

Pricing

€49/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Morphic
Founded: 2025
United States
www.morphicai.io

Company Information

TheReach.ai
Founded: 2023
Spain
www.thereach.ai

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Categories

Guest Messaging Supported
Vacation Rental Supported

Categories

AI Receptionists Supported
Vacation Rental Supported

Integrations

Airbnb Supported
Beds24 Not Supported
Hostaway Not Supported
Smoobu Not Supported
WhatsApp Supported
iGMS Not Supported

Integrations

Airbnb Not Supported
Beds24 Supported
Hostaway Supported
Smoobu Supported
WhatsApp Not Supported
iGMS Supported
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Claim Morphic and update features and information
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