MooseDesk

MooseDesk

Vegahub Technology
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About

MooseChat is an AI chatbot for business websites. It answers visitor questions using the business's own pages, files and text added by the owner, and details the owner confirms; each answer links to its source page. If the available information does not answer a question, MooseChat says so and can collect visitor contact details as a lead for follow-up by email or webhook. Owners can reply directly or take over a conversation, and an unanswered-question list highlights gaps in the chatbot's knowledge. Visitors can book through Calendly or Cal.com in the chat, and MooseChat replies in the visitor's language. Setup starts with a website address, followed by a test chat and a script tag to add the widget. Guides cover WordPress, Wix, Webflow, Framer, Shopify and Squarespace. The product also includes a public API, an MCP server, and an agency plan with client workspaces and custom branding.

About

MooseDesk is a customer support help desk for Shopify merchants that brings customer conversations and store-related support tasks into one workspace. Teams can manage tickets from email, live chat, social messaging, and other supported channels; use a shared inbox and ticket workflows; and publish a help center with FAQs and self-service content. The product also offers AI-assisted replies and chatbot features, order lookup and tracking support, and Shopify-connected customer and order context. It is designed for ecommerce teams handling pre-sale questions, order-status requests, returns, and post-purchase support. MooseDesk is delivered as a Shopify-connected web application, with a storefront chat widget for customer conversations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses, online stores, software companies, and agencies that want an AI chatbot on their website.

Audience

Shopify merchants and ecommerce support teams that handle customer questions, order-status requests, returns, and post-purchase support.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39/month
Free Version Not Supported
Free Trial Supported

Pricing

$0/month
The Free plan is $0/month. Paid plans are $19/month, $49/month, and $249/month. Paid-plan features vary, and paid plans include a 7-day free trial.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MooseChat
Founded: 2026
getmoosechat.com

Company Information

Vegahub Technology
United States
moosedesk.com

Alternatives

Alternatives

No Alternatives
ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)
Assistly

Assistly

Assistly Chat

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported
Help Desk Supported

Integrations

Shopify Not Supported
TrackingMore Not Supported

Integrations

Shopify Supported
TrackingMore Supported
Claim MooseChat and update features and information
Claim MooseChat and update features and information
Claim MooseDesk and update features and information
Claim MooseDesk and update features and information