Related Products
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About
Embedded analytics plugins and mobile apps are the missing piece you need to increase revenues and build stronger customer relationships. Save your time with automated updates while standing on the shoulders of expert developers. Provide your clients with actionable insights to help them boost their business and grow with them. No matter what part of an online store your clients need to analyze, we'll help you get them covered. Help your clients optimize their stock, evaluate campaigns, establish a POS in the right city, and more. His main area is the strategic development of the product. He gains feedback from all sides, analyze it and then decides which suggestions will be implemented to the product and when it happens. Need to monitor your business in real-time? Get our mobile app to track your daily orders.
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About
Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, WooCommerce, AirCall, Smile, ReCharge and more. Manage all your support channels from one place. Customers can contact you via chat, email, facebook, instagram, phone & SMS and you can respond to them from a single, beautiful dashboard. Boost productivity with automation. Automatically collect visitor emails, set reply-time expectations, qualify visitors and do skill based routing. Flexible reporting platform. Beautiful UI for team productivity, impact on revenues & satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
eCommerce solution for businesses and companies
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Audience
Companies searching for a solution to manage and improve their business operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$9 per month
Free Version
Free Trial
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Pricing
$59/agent/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMonkeyData
Founded: 2014
Czech Republic
www.monkeydata.com
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Company InformationRichpanel
Founded: 2019
United States
richpanel.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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eCommerce Features
Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Aircall
Attentive
Blotout
Ecwid
Facebook
Flip
GetResponse
Google Analytics
HubSpot CRM
HubSpot Customer Platform
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Integrations
Aircall
Attentive
Blotout
Ecwid
Facebook
Flip
GetResponse
Google Analytics
HubSpot CRM
HubSpot Customer Platform
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