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About

Mitchell 1 is committed to helping your business reach the next level with the industry’s most complete line of information software tools – including Real Fixes – for your professional auto repair shop. With Mitchell 1 at your side, you’ll fix cars faster, streamline shop workflow, and launch effective marketing strategies to build your business. Our automotive software and services are designed to make every aspect of running your repair shop not just easier, but more efficient and profitable. Step up efficiency with the most complete motor vehicle repair information solutions in the industry, covering both the automotive and commercial vehicle (Class 4-8) market segments. Track and manage every aspect of your auto repair business, from estimate to the final invoice, to increase car count, revenue per repair order, and profitability.

About

Automotive Repair Shops - Spend more time growing your automotive repair shop and less time on inventory, accounting, and other daily shop management tasks. Easily manage service writers and mechanics time and performance with job tracking and workflow features. Heavy-Duty Vehicle Repair - Trust your heavy-duty vehicle maintenance and repair to Shop Controller, with several HD vehicle and equipment repair management features. Fleet Maintenance Management - Whether it's your internal fleet or your customer's fleet, ShopController provides tools including fleet maintenance reports, vehicle logs, tire history, and tire wear tracking, so you and your fleet customers can easily manage and track vehicle status. Founded in 1992, ShopController includes inventory control, scheduling, mechanic tracking, workflow, and equipment management. ShopController also has a proven track record with multi-site and franchise management operations. Request a free online demo.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto repair shops and tire stores looking for an automotive software package solution for their business needs

Audience

All automotive repair shop businesses, including general automotive, specialty shops, fleet repair, franchise operations, truck, trailer and equipment repair.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Workflow, Integrations with parts suppliers, not cloud based so it works without interruption. Online scheduling, text messaging, text to pay.
  • Wiring diagrams and shop labor rates. There is nothing else good about this product or it's customer service.

Cons

  • Security setup could be better, need for multiple open windows, need for ongoing training.
  • Hard to use and doesn't have accurate information. Found more information by using Google search.

Pros & Cons from Real Users

Pros

  • No contract, Great support, Flexible - set it up to work your way, Access it from anywhere

Cons

  • None that I can think of

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Mitchell 1
Founded: 1918
United States
www.mitchell1.com

Company Information

ShopController
Founded: 1993
United States
www.shopcontroller.com

Alternatives

Alternatives

Shop Methods

Shop Methods

MCi Methods
EMDECS

EMDECS

BrightOrder
PTM-Vision

PTM-Vision

Pluss Software
MaxxTraxx

MaxxTraxx

Scott Systems

Categories

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Fleet Maintenance Features

Cost Tracking Supported
Fuel Tracking Supported
Maintenance History Supported
Maintenance Scheduling Supported
Parts Inventory Management Supported
Repair Tracking Supported
Tire Management Supported
Vehicle Information Supported
Warranty Tracking Supported
Work Order Management Supported

Integrations

AutoLeap Supported
Autoflow Supported
Broadly Supported
KUKUI Supported
PartsTech Supported
ProSpect Supported
QuickBooks Online Not Supported
Repair Shop Solutions Supported
Service-Intel Supported
Steer Not Supported

Integrations

AutoLeap Not Supported
Autoflow Not Supported
Broadly Not Supported
KUKUI Not Supported
PartsTech Not Supported
ProSpect Not Supported
QuickBooks Online Supported
Repair Shop Solutions Not Supported
Service-Intel Not Supported
Steer Supported
Claim Mitchell 1 and update features and information
Claim Mitchell 1 and update features and information
Claim ShopController and update features and information
Claim ShopController and update features and information