Shop Methods

Shop Methods

MCi Methods
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About

Mitchell 1 is committed to helping your business reach the next level with the industry’s most complete line of information software tools – including Real Fixes – for your professional auto repair shop. With Mitchell 1 at your side, you’ll fix cars faster, streamline shop workflow, and launch effective marketing strategies to build your business. Our automotive software and services are designed to make every aspect of running your repair shop not just easier, but more efficient and profitable. Step up efficiency with the most complete motor vehicle repair information solutions in the industry, covering both the automotive and commercial vehicle (Class 4-8) market segments. Track and manage every aspect of your auto repair business, from estimate to the final invoice, to increase car count, revenue per repair order, and profitability.

About

Shop Methods is a modern cloud based shop management system. It streamlines the flow of information from your shop to your customers and employees. Increase productivity while keeping your customers happy. Boost your efficiency with simplified estimate and invoice creation, work anywhere with our cloud apps, text-2-pay for customer payment from their phone, integration with Quick Books, PayPal, Payment Processors, Labor times, Part Vendors, and many more! Give us a call!

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto repair shops and tire stores looking for an automotive software package solution for their business needs

Audience

auto repair

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$89.00/month
For base configuration at one site for 5 users
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Workflow, Integrations with parts suppliers, not cloud based so it works without interruption. Online scheduling, text messaging, text to pay.
  • Wiring diagrams and shop labor rates. There is nothing else good about this product or it's customer service.

Cons

  • Security setup could be better, need for multiple open windows, need for ongoing training.
  • Hard to use and doesn't have accurate information. Found more information by using Google search.

Pros & Cons from Real Users

Pros

  • This software is great for shop owners and their customers. Easy, intuitive, lightweight, web based, and all the transactional data you’ll need to monitor your trends. -Customer portal allows customers to pay in a variety of ways on the web, and allows them to look at all service history. -Shop portal allows for streamlined work distribution -Parts portal can integrate to several softwares -Payment to account time is less than 3 days. -Amazing Customer Support with fast resolution times

Cons

  • I think the interface could be spiced up visually, and I would like a little more control over the data that goes in and what I can delete - as well as some general formatting options to reflect alternate data management systems.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Mitchell 1
Founded: 1918
United States
www.mitchell1.com

Company Information

MCi Methods
Founded: 1998
United States
www.mcimethods.com

Alternatives

Alternatives

Shop Methods

Shop Methods

MCi Methods
Omnique

Omnique

Circle Industries & Technologies

Categories

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

Authorize.Net Not Supported
AutoLeap Supported
Autoflow Supported
Broadly Supported
Epicor Kinetic Not Supported
KUKUI Supported
PartsTech Supported
PayPal Not Supported
ProSpect Supported
QuickBooks Online Not Supported
Repair Shop Solutions Supported
Service-Intel Supported

Integrations

Authorize.Net Supported
AutoLeap Not Supported
Autoflow Not Supported
Broadly Not Supported
Epicor Kinetic Supported
KUKUI Not Supported
PartsTech Not Supported
PayPal Supported
ProSpect Not Supported
QuickBooks Online Supported
Repair Shop Solutions Not Supported
Service-Intel Not Supported
Claim Mitchell 1 and update features and information
Claim Mitchell 1 and update features and information
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Claim Shop Methods and update features and information