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About

Mitchell 1 is committed to helping your business reach the next level with the industry’s most complete line of information software tools – including Real Fixes – for your professional auto repair shop. With Mitchell 1 at your side, you’ll fix cars faster, streamline shop workflow, and launch effective marketing strategies to build your business. Our automotive software and services are designed to make every aspect of running your repair shop not just easier, but more efficient and profitable. Step up efficiency with the most complete motor vehicle repair information solutions in the industry, covering both the automotive and commercial vehicle (Class 4-8) market segments. Track and manage every aspect of your auto repair business, from estimate to the final invoice, to increase car count, revenue per repair order, and profitability.

About

RepairLink is an online parts procurement platform designed to connect automotive dealerships, suppliers, and repair facilities through a centralized digital system for sourcing and ordering mechanical parts. It provides a web-based environment where repair shops can search for, price, and order original equipment manufacturer (OEM) parts directly from preferred dealership suppliers, eliminating the need for time-consuming phone calls, faxes, or manual ordering processes. Using a computer or mobile device with internet access, users can submit and manage parts orders electronically while viewing real-time pricing, availability, and detailed parts information. It includes VIN-based lookup tools that allow repair facilities to identify the correct parts for specific vehicles, along with technical diagrams and illustrations that help ensure order accuracy.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto repair shops and tire stores looking for an automotive software package solution for their business needs

Audience

Repair shops, dealerships, and parts suppliers seeking a tool to search, price, and order OEM mechanical parts directly from supplier networks

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Workflow, Integrations with parts suppliers, not cloud based so it works without interruption. Online scheduling, text messaging, text to pay.
  • Wiring diagrams and shop labor rates. There is nothing else good about this product or it's customer service.

Cons

  • Security setup could be better, need for multiple open windows, need for ongoing training.
  • Hard to use and doesn't have accurate information. Found more information by using Google search.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Mitchell 1
Founded: 1918
United States
www.mitchell1.com

Company Information

OEC
Founded: 2000
United States
oeconnection.com/products/repairlink/

Alternatives

Alternatives

Shop Methods

Shop Methods

MCi Methods
Auto Repair Boss

Auto Repair Boss

Palmer Products

Categories

Categories

Auto Body Supported
Auto Repair Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

AutoLeap Supported
Autoflow Supported
Broadly Supported
Google Chrome Not Supported
KUKUI Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
PartsTech Supported
ProSpect Supported
Repair Shop Solutions Supported
Safari Not Supported
Service-Intel Supported

Integrations

AutoLeap Not Supported
Autoflow Not Supported
Broadly Not Supported
Google Chrome Supported
KUKUI Not Supported
Microsoft Edge Supported
Mozilla Firefox Supported
PartsTech Not Supported
ProSpect Not Supported
Repair Shop Solutions Not Supported
Safari Supported
Service-Intel Not Supported
Claim Mitchell 1 and update features and information
Claim Mitchell 1 and update features and information
Claim RepairLink and update features and information
Claim RepairLink and update features and information