RAMP Garage Management Software

RAMP Garage Management Software

Shanrohi Technology Pvt Ltd
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About

Mitchell 1 is committed to helping your business reach the next level with the industry’s most complete line of information software tools – including Real Fixes – for your professional auto repair shop. With Mitchell 1 at your side, you’ll fix cars faster, streamline shop workflow, and launch effective marketing strategies to build your business. Our automotive software and services are designed to make every aspect of running your repair shop not just easier, but more efficient and profitable. Step up efficiency with the most complete motor vehicle repair information solutions in the industry, covering both the automotive and commercial vehicle (Class 4-8) market segments. Track and manage every aspect of your auto repair business, from estimate to the final invoice, to increase car count, revenue per repair order, and profitability.

About

Manage job cards, estimates, digital vehicle inspections (DVI), payments, inventory, accounts, technicians, and employees—all seamlessly with RAMP. KEY FEATURES OF RAMP Garage Management Software JOB CARD 1.1 Customer Complaints 1.2 Vehicle Checklists 1.3 Vehicle Inventory 1.4 Digital Vehicle Inspections 1.5 Vehicle Images (Pre/Post Service) 1.6 Digital Signature SERVICE PROCESS 2.1 Customer Registration 2.2 Job Cards 2.3 Estimations 2.4 Approvals 2.5 SMS/Email Notifications 2.6 Invoicing 2.7 Progress Bar 2.8 Reviews and Ratings INSURANCE CLAIMS MANAGEMENT 3.1 Cashless/Reimbursement Claims 3.2 Add Depreciation 3.3 Manage Salvage 3.4 Split Invoicing (Customer-Insurer) 3.5 Policy Excess 3.6 Payments TECHNICIAN MANAGEMENT 4.1 Define Jobs for Technicians 4.2 Allocate Technicians 4.3 Technician Availability 4.4 Track Job Start & End Time 4.5 Technician Productivity

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Auto repair shops and tire stores looking for an automotive software package solution for their business needs

Audience

Fleet Managers, Auto Repair Shop Owners, Vehicle Maintenance Supervisors, Service Advisors, Workshop Technicians, Customer Service Representatives, Inventory Managers, Accounts Administrators, Estimation Specialists, Vendor Relations Managers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$16/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Workflow, Integrations with parts suppliers, not cloud based so it works without interruption. Online scheduling, text messaging, text to pay.
  • Wiring diagrams and shop labor rates. There is nothing else good about this product or it's customer service.

Cons

  • Security setup could be better, need for multiple open windows, need for ongoing training.
  • Hard to use and doesn't have accurate information. Found more information by using Google search.

Pros & Cons from Real Users

Pros

  • RAMP has transformed how we manage our garage operations. From the initial setup to daily use, the team has been incredibly supportive and responsive. They helped us customize the software to fit our specific needs perfectly. The system makes handling customer entries and job orders quick and efficient, so our customers experience minimal wait times. The frequent updates and improvements based on our feedback show that RAMP values its users' input, which is a big plus.

Cons

  • While I can access the software on my phone, it's not as seamless as on a computer

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Mitchell 1
Founded: 1918
United States
www.mitchell1.com

Company Information

Shanrohi Technology Pvt Ltd
Founded: 2017
India
www.rampglobal.com

Alternatives

Alternatives

Shop Methods

Shop Methods

MCi Methods

Categories

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Auto Body Features

Accounting Management Supported
Billing & Invoicing Supported
Customer Database Supported
Inventory Control Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Payroll Management Supported
Quotes / Estimates Supported
Scheduling Supported
Service History Supported
Vehicle Tracking Supported
VIN Decoder Supported
Work Order Management Supported

Integrations

AutoLeap Supported
Autoflow Supported
Broadly Supported
KUKUI Supported
PartsTech Supported
ProSpect Supported
RAMP Fleet Maintenance Software Not Supported
Repair Shop Solutions Supported
Service-Intel Supported

Integrations

AutoLeap Not Supported
Autoflow Not Supported
Broadly Not Supported
KUKUI Not Supported
PartsTech Not Supported
ProSpect Not Supported
RAMP Fleet Maintenance Software Supported
Repair Shop Solutions Not Supported
Service-Intel Not Supported
Claim Mitchell 1 and update features and information
Claim Mitchell 1 and update features and information
Claim RAMP Garage Management Software and update features and information
Claim RAMP Garage Management Software and update features and information