LogMeIn Miradore vs. SuperOps Comparison


LogMeIn Miradore GoTo	SuperOps	+	+
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About Miradore is a cloud-based Mobile Device Management (MDM) platform that was acquired by GoTo in 2022. Miradore provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices. GoTo (Miradore) has been recognized as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management (UEM) Software for SMBs 2024 Vendor Assessment, for its ease of use, flexibility and strong multi-platform support for Android, Mac, iOS, and Windows devices. With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, and secure your company data. Getting started is simple and always free, and when needed, you can unlock additional features with the Premium or Premium+ plans. You can test all the features risk-free with a 14-day trial of the Premium+ plan. No credit card information is required.		About SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Miradore's price point suits small and medium-sized businesses, yet Miradore has all the right features for scalable and effective device management. For IT service providers and managed service providers (MSPs) Miradore has a dedicated MSP portal.		Audience Managed Service Providers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $3.30 per device/month Miradore has four plans: - Free version available - Premium ($3.30/device/month) - Premium+ ($4.75/device/month) - Premium for Partners (Contact Miradore for pricing) Free Version Supported Free Trial Supported		Pricing $79/tech/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.6 / 5 features 4.6 / 5 design 4.6 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Cost is good. Allowed me to be able to restrict the use of employee devices as I needed to do to protect myself and my business. Great MDM software for doing a simple set up on Android devices. Contained all the features I needed. The seamless integration for our end users make this a perfect solution to manage our fleet of tablets. My Customer Success Manager could be contacted directly and made sure I was headed in the right direction and the customer service response was on point for the questions I had. We use this on a daily basis. It is easy to use and after understanding the nature and terminology of the MDM universe, the implementation was virtually pain free. The features included give us the tools we needed to manage our devices. Very easy to use. Very effective and reliable Reasonably priced also unlimited features and endless potential for maximizing your possibilities with you cc Ease and practicality of usage, instantaneous syncing of settings and higher security than native Apple iCloud services. Cons I had trouble learning this platform as a small business owner.I am still not able to send updates out to the devices unless they are back at our location. I have had to turn off Miradore, ask the employee to do something and then turn it back on again to get an update to work. I'm thinking this platform is more for an IT guy rather than a small business person. Can be limited in the amount of features offered but for simple use its great There is a learning curve to MDM software. It is not a shortcoming of Miradore. It is simply the nature of the technology. May take a few tries to execute properly. Could have more specific suggestions or information about targeted devices None. I sampled other platforms and concluded they were ranging from profoundly difficult to master to downright incomprehensible causing me to lose the desire to decipher. Advanced skills / Apple Developer credentials / Ubuntu Linux proficient here. Miradore is utterly fantastic.		Pros from Real Users Pros SuperOps.ai has really improved how we handle our IT operations and daily workflows. The automation features have saved us a lot of time by cutting out repetitive tasks, which has made our processes run more smoothly and with fewer mistakes. The platform is also super easy to use , the clean layout and simple navigation make it easy for our team to manage assets and keep track of our IT setup. Plus, the built-in reporting and analytics give us useful insights, so we can see what’s working and make better decisions to keep improving our services. At our company, SuperOps.ai has been a game-changer in managing our IT operations and service delivery. One of the most significant advantages we've experienced is the robust automation capabilities it offers. This feature has allowed us to streamline a multitude of IT tasks, reducing the need for manual intervention. As a result, our IT processes have become significantly more efficient, and the chances of human error have been greatly minimized. SuperOps.ai's user-friendly interface has also been a standout feature for us. It simplifies the management of IT assets, making it easy for our team to track and monitor our infrastructure. Additionally, the platform's reporting and analytics tools provide us with valuable insights into the performance of our IT services, enabling data-driven decision-making to further enhance our operations.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information GoTo Founded: 2003 United States www.miradore.com		Company Information SuperOps Founded: 2020 United States www.superops.com
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Categories Endpoint Management Supported Mobile Device Management (MDM) Supported MSP Supported Patch Management Supported Unified Endpoint Management (UEM) Supported		Categories AI PSA Supported Endpoint Management Supported IT Alerting Supported IT Asset Management Supported IT Automation Supported IT Documentation Supported IT Management Supported IT Project Management Supported IT Service Supported ITSM Supported MSP Supported Network Monitoring Supported Patch Management Supported Policy Management Supported Professional Services Automation Supported Remote Desktop Supported RMM Supported Service Desk Supported Service Request Management Supported Shadow IT Discovery Supported SLA Management Supported System Monitoring Supported Unified Endpoint Management (UEM) Supported
MSP Features Backup Management Not Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Not Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Not Supported Scheduling Not Supported Patch Management Features Alerts/Notifications Not Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Supported Custom Patches Not Supported Dashboard Supported Network Wide Management Not Supported Patch Prioritization Not Supported Patch Testing Supported Remote Access/Control Supported Vulnerability Scanning Supported Show More Features Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Not Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Not Supported Procurement Management Not Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Not Supported Wireless Network Support Supported		MSP Features Backup Management Supported Billing & Invoicing Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Not Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Not Supported Custom Patches Not Supported Dashboard Supported Network Wide Management Not Supported Patch Prioritization Supported Patch Testing Not Supported Remote Access/Control Supported Vulnerability Scanning Not Supported Show More Features IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Not Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Not Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Not Supported CRM Not Supported Document Management Supported Portfolio Management Not Supported Project Management Supported Proposal Generation Supported Quote Management Not Supported Resource Management Not Supported Time & Expense Tracking Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Not Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Service Desk Features Change Management Not Supported CMDB Not Supported Incident Management Not Supported IT Asset Management Supported Knowledge Base Not Supported Mobile Access Not Supported Procurement Management Not Supported Remote Control Not Supported Self Service Portal Not Supported SLA Management Not Supported System Monitoring Features Alerts / Notifications Not Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Not Supported Inventory Management Not Supported Patch Management Not Supported Policy-based Automation Not Supported Remote Monitoring Supported Reporting / Analytics Not Supported Risk Analysis Not Supported Server Monitoring Not Supported Service Configuration Management Not Supported
Integrations TeamViewer Supported Active Directory Supported Google Workspace Supported Guardz Not Supported Hudu Not Supported ISL Light Remote Desktop Not Supported Konnectify Not Supported Microsoft Entra ID Supported QuickBooks Online Not Supported ScalePad Lifecycle Manager Not Supported Splashtop Remote Access Not Supported Xero Not Supported Show More Integrations View All 4 Integrations		Integrations TeamViewer Supported Active Directory Not Supported Google Workspace Not Supported Guardz Supported Hudu Supported ISL Light Remote Desktop Supported Konnectify Supported Microsoft Entra ID Not Supported QuickBooks Online Supported ScalePad Lifecycle Manager Supported Splashtop Remote Access Supported Xero Supported Show More Integrations View All 9 Integrations
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