LogMeIn Miradore vs. SuperOps Comparison


LogMeIn Miradore GoTo	SuperOps	+	+
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About Miradore is a cloud-based Mobile Device Management (MDM) platform that was acquired by GoTo in 2022. Miradore provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices. GoTo (Miradore) has been recognized as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management (UEM) Software for SMBs 2024 Vendor Assessment, for its ease of use, flexibility and strong multi-platform support for Android, Mac, iOS, and Windows devices. With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, and secure your company data. Getting started is simple and always free, and when needed, you can unlock additional features with the Premium or Premium+ plans. You can test all the features risk-free with a 14-day trial of the Premium+ plan. No credit card information is required.		About SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Miradore's price point suits small and medium-sized businesses, yet Miradore has all the right features for scalable and effective device management. For IT service providers and managed service providers (MSPs) Miradore has a dedicated MSP portal.		Audience Managed Service Providers
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $3.30 per device/month Miradore has four plans: - Free version available - Premium ($3.30/device/month) - Premium+ ($4.75/device/month) - Premium for Partners (Contact Miradore for pricing) Free Version Free Trial		Pricing $79/tech/month Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.7 / 5 support 4.9 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Great MDM software for doing a simple set up on Android devices. Contained all the features I needed. The seamless integration for our end users make this a perfect solution to manage our fleet of tablets. My Customer Success Manager could be contacted directly and made sure I was headed in the right direction and the customer service response was on point for the questions I had. We use this on a daily basis. It is easy to use and after understanding the nature and terminology of the MDM universe, the implementation was virtually pain free. The features included give us the tools we needed to manage our devices. Very easy to use. Very effective and reliable Reasonably priced also unlimited features and endless potential for maximizing your possibilities with you cc Ease and practicality of usage, instantaneous syncing of settings and higher security than native Apple iCloud services. The ease of rolling the product out along with enrolling the devices into it. It took no time to get it up and running. Cons Can be limited in the amount of features offered but for simple use its great There is a learning curve to MDM software. It is not a shortcoming of Miradore. It is simply the nature of the technology. May take a few tries to execute properly. Could have more specific suggestions or information about targeted devices None. I sampled other platforms and concluded they were ranging from profoundly difficult to master to downright incomprehensible causing me to lose the desire to decipher. Advanced skills / Apple Developer credentials / Ubuntu Linux proficient here. Miradore is utterly fantastic. Unless I'm missing it, I wish that Miradore had a self service app for the end users to utilize and download apps from.		Pros from Real Users Pros SuperOps.ai has really improved how we handle our IT operations and daily workflows. The automation features have saved us a lot of time by cutting out repetitive tasks, which has made our processes run more smoothly and with fewer mistakes. The platform is also super easy to use , the clean layout and simple navigation make it easy for our team to manage assets and keep track of our IT setup. Plus, the built-in reporting and analytics give us useful insights, so we can see what’s working and make better decisions to keep improving our services. At our company, SuperOps.ai has been a game-changer in managing our IT operations and service delivery. One of the most significant advantages we've experienced is the robust automation capabilities it offers. This feature has allowed us to streamline a multitude of IT tasks, reducing the need for manual intervention. As a result, our IT processes have become significantly more efficient, and the chances of human error have been greatly minimized. SuperOps.ai's user-friendly interface has also been a standout feature for us. It simplifies the management of IT assets, making it easy for our team to track and monitor our infrastructure. Additionally, the platform's reporting and analytics tools provide us with valuable insights into the performance of our IT services, enabling data-driven decision-making to further enhance our operations.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information GoTo Founded: 2003 United States www.miradore.com		Company Information SuperOps Founded: 2020 United States www.superops.com
Alternatives DriveStrike		Alternatives NinjaOne
Esper		Splashtop Autonomous Endpoint Management Splashtop
AirDroid Business Sand Studio		ConnectWise PSA ConnectWise
ManageEngine Endpoint Central ManageEngine		Atera
Hexnode UEM Mitsogo Inc View All		Freshservice Freshworks View All
Categories Endpoint Management Mobile Device Management (MDM) MSP Patch Management Unified Endpoint Management (UEM)		Categories AI PSA Endpoint Management IT Alerting IT Asset Management IT Automation IT Documentation IT Management IT Project Management IT Service ITSM MSP Network Monitoring Patch Management Policy Management Professional Services Automation Remote Desktop RMM Service Desk Service Request Management Shadow IT Discovery SLA Management System Monitoring Unified Endpoint Management (UEM)
MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Patch Management Features Alerts/Notifications Automatic Approval Automatic Patch Deployment Automatic Scans Compliance Management Custom Patches Dashboard Network Wide Management Patch Prioritization Patch Testing Remote Access/Control Vulnerability Scanning Show More Features Mobile Device Management (MDM) Features Automatic Device Recognition Data Management Deployment Management Inventory Management Maintenance Utilities Procurement Management Remote Update / Installation Software Management Synchronization Management Wireless Network Support		MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Patch Management Features Alerts/Notifications Automatic Approval Automatic Patch Deployment Automatic Scans Compliance Management Custom Patches Dashboard Network Wide Management Patch Prioritization Patch Testing Remote Access/Control Vulnerability Scanning Show More Features IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management Professional Services Automation Features Billing & Invoicing Client Portal Collaboration Tools CRM Document Management Portfolio Management Project Management Proposal Generation Quote Management Resource Management Time & Expense Tracking RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Service Desk Features Change Management CMDB Incident Management IT Asset Management Knowledge Base Mobile Access Procurement Management Remote Control Self Service Portal SLA Management System Monitoring Features Alerts / Notifications Antivirus Management Data Backup / Recovery Device Monitoring Inventory Management Patch Management Policy-based Automation Remote Monitoring Reporting / Analytics Risk Analysis Server Monitoring Service Configuration Management
Integrations TeamViewer Active Directory Google Workspace Guardz Hudu Konnectify Microsoft Entra ID QuickBooks Online ScalePad Lifecycle Manager Splashtop Remote Access Xero Show More Integrations View All 4 Integrations		Integrations TeamViewer Active Directory Google Workspace Guardz Hudu Konnectify Microsoft Entra ID QuickBooks Online ScalePad Lifecycle Manager Splashtop Remote Access Xero Show More Integrations View All 8 Integrations
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