PrediCXWarwick Analytics
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Related Products
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About
Mintrics is the ultimate social video analytics dashboard, with market and competitor intelligence.
It lets brands, agencies, and content creators understand exactly which videos are performing well, which aren't, and why.
With Mintrics, all of your videos across Facebook and YouTube are analyzed in one place.
It connects to the various APIs using the users' tokens to gather data that is not available publicly, runs all sorts of calculations and displays unique metrics with historical data.
But since metrics are useless on their own, Mintrics offers benchmarks, monthly reports, and personalized recommendations.
First, on a page/channel level to clearly indicate how a given video's performing against the rest, and then industry benchmarks that show performance against the competition at large. You also get to track & group your competitors in lists and view the market insights in whole using Mintrics live leaderboard!
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About
Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Brands, Agencies, and Video Publishers
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Audience
Contact and call centers requiring a business telephony application to improve their services
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$79
Social Networks Covered
Facebook + Youtube Users 4 Team Members Profiles Up to 5 social accounts tracked Analytics 80+ Metrics that help determine performance of own content Cross Platform Comparison Benchmarking Industry + Previous Performance Benchmarking Reporting One Click "My Performance" Report (Peppermint) - - - - Competitor Tracking 1 Custom List Competitor Brand Level Leaderboard access (1 Market | 1 Industry) 8 Metrics that help determine performance of competition - - - Notifications - Social Networks Covered Historical Data : 3 Months Social Networks Covered 1-on-1 product walkthrough Live support within 72 hours
Free Version
Supported
Free Trial
Supported
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Pricing
$495 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationMintrics
Founded: 2015
Dubai
www.mintrics.com
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Company InformationWarwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Machine Learning Features
Deep Learning
Supported
ML Algorithm Library
Not Supported
Model Training
Supported
Natural Language Processing (NLP)
Not Supported
Predictive Modeling
Supported
Statistical / Mathematical Tools
Supported
Templates
Not Supported
Visualization
Supported
Predictive Analytics Features
AI / Machine Learning
Supported
Benchmarking
Supported
Data Blending
Not Supported
Data Mining
Not Supported
Demand Forecasting
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Not Supported
Sentiment Analysis
Not Supported
Dashboard Features
Annotations
Not Supported
Data Source Integrations
Not Supported
Functions / Calculations
Not Supported
Interactive
Not Supported
KPIs
Not Supported
OLAP
Not Supported
Private Dashboards
Supported
Public Dashboards
Supported
Scorecards
Supported
Themes
Not Supported
Visual Analytics
Supported
Widgets
Not Supported
Data Visualization Features
Analytics
Supported
Content Management
Not Supported
Dashboard Creation
Supported
Filtered Views
Not Supported
OLAP
Not Supported
Relational Display
Not Supported
Simulation Models
Not Supported
Visual Discovery
Not Supported
Reporting Features
Customizable Dashboard
Supported
Data Source Connectors
Not Supported
Drag & Drop
Not Supported
Drill Down
Not Supported
Email Reports
Not Supported
Financial Reports
Not Supported
Forecasting
Supported
Marketing Reports
Not Supported
OLAP
Not Supported
Report Export
Supported
Sales Reports
Not Supported
Scheduled / Automated Reports
Supported
Statistical Analysis Features
Analytics
Supported
Association Discovery
Supported
Compliance Tracking
Supported
File Management
Not Supported
File Storage
Supported
Forecasting
Not Supported
Multivariate Analysis
Not Supported
Regression Analysis
Not Supported
Statistical Process Control
Not Supported
Statistical Simulation
Supported
Survival Analysis
Not Supported
Time Series
Not Supported
Visualization
Supported
Video Features
Analytics
Supported
Brand Overlay
Not Supported
Bulk Uploading
Not Supported
Closed Captions
Not Supported
Mobile Screen Support
Not Supported
Privacy Options
Not Supported
Social Sharing
Not Supported
Video Looping
Not Supported
Video Streaming
Not Supported
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Machine Learning Features
Deep Learning
Supported
ML Algorithm Library
Supported
Model Training
Not Supported
Natural Language Processing (NLP)
Not Supported
Predictive Modeling
Supported
Statistical / Mathematical Tools
Not Supported
Templates
Supported
Visualization
Supported
Predictive Analytics Features
AI / Machine Learning
Supported
Benchmarking
Not Supported
Data Blending
Not Supported
Data Mining
Supported
Demand Forecasting
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Not Supported
Sentiment Analysis
Supported
Text Mining Features
Boolean Queries
Not Supported
Document Filtering
Not Supported
Graphical Data Presentation
Not Supported
Language Detection
Not Supported
Predictive Modeling
Supported
Sentiment Analysis
Supported
Summarization
Not Supported
Tagging
Supported
Taxonomy Classification
Not Supported
Text Analysis
Supported
Topic Clustering
Supported
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Integrations
Freshdesk
Not Supported
SAP Business One
Not Supported
SAP Store
Not Supported
Salesforce
Not Supported
Zendesk
Not Supported
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Integrations
Freshdesk
Supported
SAP Business One
Supported
SAP Store
Supported
Salesforce
Supported
Zendesk
Supported
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