PrediCX

PrediCX

Warwick Analytics
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About

Mintrics is the ultimate social video analytics dashboard, with market and competitor intelligence. It lets brands, agencies, and content creators understand exactly which videos are performing well, which aren't, and why. With Mintrics, all of your videos across Facebook and YouTube are analyzed in one place. It connects to the various APIs using the users' tokens to gather data that is not available publicly, runs all sorts of calculations and displays unique metrics with historical data. But since metrics are useless on their own, Mintrics offers benchmarks, monthly reports, and personalized recommendations. First, on a page/channel level to clearly indicate how a given video's performing against the rest, and then industry benchmarks that show performance against the competition at large. You also get to track & group your competitors in lists and view the market insights in whole using Mintrics live leaderboard!

About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Brands, Agencies, and Video Publishers

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$79
Social Networks Covered

Facebook + Youtube
Users

4 Team Members
Profiles

Up to 5 social accounts tracked
Analytics

80+ Metrics that help determine performance of own content
Cross Platform Comparison
Benchmarking

Industry + Previous Performance Benchmarking
Reporting

One Click "My Performance" Report (Peppermint)
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-
-
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Competitor Tracking

1 Custom List
Competitor Brand Level Leaderboard access
(1 Market | 1 Industry)
8 Metrics that help determine performance of competition
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-
-
Notifications

-
Social Networks Covered

Historical Data : 3 Months
Social Networks Covered

1-on-1 product walkthrough
Live support within 72 hours
Free Version
Free Trial

Pricing

$495 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mintrics
Founded: 2015
Dubai
www.mintrics.com

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

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Categories

Categories

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics Features

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Dashboard Features

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting Features

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Statistical Analysis Features

Analytics
Association Discovery
Compliance Tracking
File Management
File Storage
Forecasting
Multivariate Analysis
Regression Analysis
Statistical Process Control
Statistical Simulation
Survival Analysis
Time Series
Visualization

Video Features

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics Features

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Integrations

Freshdesk
SAP Business One
SAP Store
Salesforce
Zendesk

Integrations

Freshdesk
SAP Business One
SAP Store
Salesforce
Zendesk
Claim Mintrics and update features and information
Claim Mintrics and update features and information
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