PrediCX

PrediCX

Warwick Analytics
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About

Mintrics is the ultimate social video analytics dashboard, with market and competitor intelligence. It lets brands, agencies, and content creators understand exactly which videos are performing well, which aren't, and why. With Mintrics, all of your videos across Facebook and YouTube are analyzed in one place. It connects to the various APIs using the users' tokens to gather data that is not available publicly, runs all sorts of calculations and displays unique metrics with historical data. But since metrics are useless on their own, Mintrics offers benchmarks, monthly reports, and personalized recommendations. First, on a page/channel level to clearly indicate how a given video's performing against the rest, and then industry benchmarks that show performance against the competition at large. You also get to track & group your competitors in lists and view the market insights in whole using Mintrics live leaderboard!

About

Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands, Agencies, and Video Publishers

Audience

Contact and call centers requiring a business telephony application to improve their services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79
Social Networks Covered

Facebook + Youtube
Users

4 Team Members
Profiles

Up to 5 social accounts tracked
Analytics

80+ Metrics that help determine performance of own content
Cross Platform Comparison
Benchmarking

Industry + Previous Performance Benchmarking
Reporting

One Click "My Performance" Report (Peppermint)
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-
-
-
Competitor Tracking

1 Custom List
Competitor Brand Level Leaderboard access
(1 Market | 1 Industry)
8 Metrics that help determine performance of competition
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-
-
Notifications

-
Social Networks Covered

Historical Data : 3 Months
Social Networks Covered

1-on-1 product walkthrough
Live support within 72 hours
Free Version Supported
Free Trial Supported

Pricing

$495 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Mintrics
Founded: 2015
Dubai
www.mintrics.com

Company Information

Warwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com

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Categories

Dashboard Supported
Data Visualization Supported
Deep Learning Supported
Machine Learning Supported
Reporting Supported
Video Supported
Video Analytics Supported

Categories

Machine Learning Supported
Text Mining Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Not Supported
Model Training Supported
Natural Language Processing (NLP) Not Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Supported
Templates Not Supported
Visualization Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Not Supported

Dashboard Features

Annotations Not Supported
Data Source Integrations Not Supported
Functions / Calculations Not Supported
Interactive Not Supported
KPIs Not Supported
OLAP Not Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Not Supported
Visual Analytics Supported
Widgets Not Supported

Data Visualization Features

Analytics Supported
Content Management Not Supported
Dashboard Creation Supported
Filtered Views Not Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Not Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Not Supported
Drag & Drop Not Supported
Drill Down Not Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Statistical Analysis Features

Analytics Supported
Association Discovery Supported
Compliance Tracking Supported
File Management Not Supported
File Storage Supported
Forecasting Not Supported
Multivariate Analysis Not Supported
Regression Analysis Not Supported
Statistical Process Control Not Supported
Statistical Simulation Supported
Survival Analysis Not Supported
Time Series Not Supported
Visualization Supported

Video Features

Analytics Supported
Brand Overlay Not Supported
Bulk Uploading Not Supported
Closed Captions Not Supported
Mobile Screen Support Not Supported
Privacy Options Not Supported
Social Sharing Not Supported
Video Looping Not Supported
Video Streaming Not Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Not Supported
Natural Language Processing (NLP) Not Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Not Supported
Templates Supported
Visualization Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Not Supported
Language Detection Not Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Supported
Taxonomy Classification Not Supported
Text Analysis Supported
Topic Clustering Supported

Integrations

Freshdesk Not Supported
SAP Business One Not Supported
SAP Store Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Freshdesk Supported
SAP Business One Supported
SAP Store Supported
Salesforce Supported
Zendesk Supported
Claim Mintrics and update features and information
Claim Mintrics and update features and information
Claim PrediCX and update features and information
Claim PrediCX and update features and information