+
+

Related Products

  • Axero
    219 Ratings
    Visit Website
  • Universal Knowledge
    16 Ratings
    Visit Website
  • Acadia
    3 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • ScreenMeet
    35 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • LogicalDOC
    150 Ratings
    Visit Website
  • Paligo
    104 Ratings
    Visit Website
  • Adobe Experience Manager
    1,901 Ratings
    Visit Website

About

​MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency. ​

About

Wikis don’t have to be ugly, complex and hard to manage. Welcome to the future of the Wiki. Simple, versatile and powerful features and incredibly low friction content creation mean that your team spend their time focussing on your business. We have thought carefully about design so you don’t have to. You need only focus on your content, we make it look amazing. Simple drag/drop placement and layout of images and files helps you produce rich, useful content easily. Every change made is stored so it is easy to compare pages, quickly see who made which changes and revert changes. Your data is secure, backed up and exportable at all times. Content can be visible to your whole company, restricted to a specific Team of people or visible only to the content creator. Careful optimization of the user experience and fast performance means a low barrier for content creation and editing. SlimWiki looks stunning on desktop, tablet or phone. Our fully responsive design adjusts perfectly to screens.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels

Audience

Teams that need a wiki to manage their content

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$20.00/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MindTouch
Founded: 2005
United States
www.mindtouch.com

Company Information

SlimWiki
Founded: 2014
Thailand
slimwiki.com

Alternatives

Alternatives

Archbee

Archbee

AiurLabs
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Corporate Wiki Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Five9 Supported
Indent Supported
SAP CRM Supported
SAP Knowledge Central Supported
SAP Service Cloud Supported
SAP SuccessFactors Supported
Salesforce Agentforce Service Supported
Salesforce Experience Cloud Supported
SearchUnify Supported
ServiceNow Supported
Zendesk Supported
Zoho Directory Supported

Integrations

Five9 Not Supported
Indent Not Supported
SAP CRM Not Supported
SAP Knowledge Central Not Supported
SAP Service Cloud Not Supported
SAP SuccessFactors Not Supported
Salesforce Agentforce Service Not Supported
Salesforce Experience Cloud Not Supported
SearchUnify Not Supported
ServiceNow Not Supported
Zendesk Not Supported
Zoho Directory Not Supported
Claim MindTouch and update features and information
Claim MindTouch and update features and information
Claim SlimWiki and update features and information
Claim SlimWiki and update features and information