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About

​MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency. ​

About

Unlock Your Team's Collective Knowledge. Slab is a simple, scalable wiki that knocks down silos. It empowers teams to find the critical information they need, exactly when they need it. Slab gives you greater control over how you organize your knowledge. Pin crucial content to the top for easy reference. Sort posts so teammates know what to read, and when. Slab's WYSIWYG editor is easy to use. If you've used Google Docs, you already know how to use Slab. And unlike other wikis, Slab has real-time collaboration. That means you never overwrite work — even if two people click "Save" at the same time. Slab's fast and accurate search makes it easy to find answers. It even searches across integrations, saving you from having to open a dozen tabs to search in a dozen places. Slab seamlessly integrates with the tools you use to build product. Reference other tools in a post and automatically see detailed information without ever leaving Slab.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels

Audience

Organizations of all sizes seeking a solution to manage teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$6.67 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MindTouch
Founded: 2005
United States
www.mindtouch.com

Company Information

Slab
Founded: 2016
United States
slab.com

Alternatives

Alternatives

Archbee

Archbee

AiurLabs
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Collaboration Supported
Corporate Wiki Supported
Remote Work Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Supported
Video Conferencing Not Supported

Document Management Features

Access Controls Not Supported
Archiving & Retention Not Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Not Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Not Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Supported

Integrations

Indent Supported
Dropbox Not Supported
Five9 Supported
GitHub Not Supported
Google Drive Not Supported
Google Workspace Not Supported
Lucidchart Not Supported
Motileo Not Supported
Okta Not Supported
Rambox Not Supported
Realm Not Supported
SAP Knowledge Central Supported
SAP Service Cloud Supported
SAP SuccessFactors Supported
Salesforce Agentforce Service Supported
ServiceNow Supported
Wistia Not Supported
Workers by Delos Not Supported
Zoho Directory Supported

Integrations

Indent Supported
Dropbox Supported
Five9 Not Supported
GitHub Supported
Google Drive Supported
Google Workspace Supported
Lucidchart Supported
Motileo Supported
Okta Supported
Rambox Supported
Realm Supported
SAP Knowledge Central Not Supported
SAP Service Cloud Not Supported
SAP SuccessFactors Not Supported
Salesforce Agentforce Service Not Supported
ServiceNow Not Supported
Wistia Supported
Workers by Delos Supported
Zoho Directory Not Supported
Claim MindTouch and update features and information
Claim MindTouch and update features and information
Claim Slab and update features and information
Claim Slab and update features and information