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About

​MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency. ​

About

The quick and effective set up of our national knowledge base was made possible by the simplicity of the openfox.io platform. Don't get lost in your data. Give your organizational knowledge a central home and utilize what you know effectively in your business processes. Our experts will help you navigate your knowledge complexity in the most impactful way. Start understanding instead of putting all your energy into organising and searching. Empower your employees with what they need to know, monitor with permissions and auditing capabilities. Collaborative writing, powerful editing, multi-lingual out of the box. Easily find what you're looking for by combining your structured and free form knowledge. Desktop, full mobile support & compatibility with accessibility requirements.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels

Audience

Anyone searching for a knowledge system

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MindTouch
Founded: 2005
United States
www.mindtouch.com

Company Information

OpenFox
Founded: 2015
Israel
www.openfox.io

Alternatives

Alternatives

Archbee

Archbee

AiurLabs
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Corporate Wiki Supported

Integrations

Five9 Supported
Indent Supported
SAP CRM Supported
SAP Knowledge Central Supported
SAP Service Cloud Supported
SAP SuccessFactors Supported
Salesforce Agentforce Service Supported
Salesforce Experience Cloud Supported
SearchUnify Supported
ServiceNow Supported
Zendesk Supported
Zoho Directory Supported

Integrations

Five9 Not Supported
Indent Not Supported
SAP CRM Not Supported
SAP Knowledge Central Not Supported
SAP Service Cloud Not Supported
SAP SuccessFactors Not Supported
Salesforce Agentforce Service Not Supported
Salesforce Experience Cloud Not Supported
SearchUnify Not Supported
ServiceNow Not Supported
Zendesk Not Supported
Zoho Directory Not Supported
Claim MindTouch and update features and information
Claim MindTouch and update features and information
Claim OpenFox and update features and information
Claim OpenFox and update features and information