Related Products
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About
MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency.
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About
The quick and effective set up of our national knowledge base was made possible by the simplicity of the openfox.io platform. Don't get lost in your data. Give your organizational knowledge a central home and utilize what you know effectively in your business processes. Our experts will help you navigate your knowledge complexity in the most impactful way. Start understanding instead of putting all your energy into organising and searching. Empower your employees with what they need to know, monitor with permissions and auditing capabilities. Collaborative writing, powerful editing, multi-lingual out of the box. Easily find what you're looking for by combining your structured and free form knowledge. Desktop, full mobile support & compatibility with accessibility requirements.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels
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Audience
Anyone searching for a knowledge system
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMindTouch
Founded: 2005
United States
www.mindtouch.com
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Company InformationOpenFox
Founded: 2015
Israel
www.openfox.io
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Categories |
Categories |
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Integrations
Five9
Supported
Indent
Supported
SAP CRM
Supported
SAP Knowledge Central
Supported
SAP Service Cloud
Supported
SAP SuccessFactors
Supported
Salesforce Agentforce Service
Supported
Salesforce Experience Cloud
Supported
SearchUnify
Supported
ServiceNow
Supported
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Integrations
Five9
Not Supported
Indent
Not Supported
SAP CRM
Not Supported
SAP Knowledge Central
Not Supported
SAP Service Cloud
Not Supported
SAP SuccessFactors
Not Supported
Salesforce Agentforce Service
Not Supported
Salesforce Experience Cloud
Not Supported
SearchUnify
Not Supported
ServiceNow
Not Supported
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