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About

Solving business problems with advanced AI and machine learning solutions for public and private sectors. Automates the answering of a large portion of questions (over 100). The chatbot is designed to maximize FCR (first contact resolution). Detects sales opportunities 24/7 and autopilots them. Matches customer expectations by immediately answering the questions which it knows the answers. It will direct others. Automates a bit portion of the calls by answering on the simple ones. Routes your customers to the right agents. Reduces the abandoned rate to nearly 0. Detects sales opportunities 24/7, empowers your representatives and reduces the average handling time. Telecom operators use machine learning to improve customer satisfaction and increase network reliability. To name a few, telecoms can benefit from predictive modelling, process analysis, fraud detection, churn prediction, and dynamic resource allocation.

About

Question Base is an AI autoresponder for Slack, it answers the most repetitive questions, so you don't have to. Question Base uses LLMs to generate draft answers and can sometimes make mistakes. Make sure to double-check before verifying an answer. Question Base generates a database of answers for the common questions people ask. Question Base uses AI to generate questions and answers based on chat history. Review the answers to ensure accuracy. You are always in control of the content. Question Base monitors your messages and channels for new questions and answers the moment it detects a new one. You spend less time answering questions on Slack, you spend less time documenting things, and your team is less dependent on you. Imagine a knowledge base that learns from employees to onboard new remote workers, resolve async dependencies, unblock salespeople, or give customer agents resolutions in seconds rather than hours.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations in need of an AI and machine learning solution to automate their processes and optimize their services

Audience

Enterprises interested in a knowledge base solution that learns from employees to onboard new remote workers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$300 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MindTitan
United States
mindtitan.com

Company Information

Question Base
United States
www.questionbase.com

Alternatives

Alternatives

Jenny

Jenny

GetJenny

Categories

Categories

Integrations

Slack

Integrations

Slack
Claim MindTitan and update features and information
Claim MindTitan and update features and information
Claim Question Base and update features and information
Claim Question Base and update features and information