MicroTracker

MicroTracker

InCrowd
+
+

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About

Create an annual tracking agenda in minutes, that brings you fresh, unbiased sample over time. Each wave adds another level of complex data to your study. Built-in data visualization software lets you compare waves, and filter results to hone in on a particular set of waves or responses. Use frequent pulses immediately after a launch to supplement ATUs, make fast, informed decisions, and change ground tactics as needed. Things happen. Modular and flexible question formats let you add questions and follow-up to insights from longer tracking projects or react to unexpected market events. Monitor your competitive positioning in new markets on a monthly basis by consistently tracking a core set of key performance indicators (KPIs) at any point in the product lifecycle.

About

Drive profitable customer relationships with MirrorWave. Ask less and do more with our powerful relationship feedback system. We follow individuals over time, regularly pulsing them with the same three questions so we can understand what's changed with them since last time and why. We do this using our world-first longitudinal platform which builds individual relationship stories over time and makes it easy for our clients to get into a rhythm of listening and taking action. MirrorWave is for businesses who are serious about their enduring customer relationships, with individual customers, strategic accounts or two-way partnerships. All the programs we’ve ever run, we’ve helped businesses halve the number of dissatisfied people and more than double (2.3x) the number of highly satisfied people. Form strategy from truly unique change-based insights.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Market Research platform for companies

Audience

Companies that want a feedback management system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

InCrowd
Founded: 2010
United States
incrowdnow.com/products/microtracker/

Company Information

MirrorWave
Founded: 2009
New Zealand
www.mirrorwave.com

Alternatives

Alternatives

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Surveyed

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surveyDaemon

surveyDaemon

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Sphinx iQ3

Sphinx iQ3

Le Sphinx
GetFeedback

GetFeedback

SurveyMonkey

Categories

Market Research Supported

Categories

Survey Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

No info available.

Integrations

No info available.
Claim MicroTracker and update features and information
Claim MicroTracker and update features and information
Claim MirrorWave and update features and information
Claim MirrorWave and update features and information