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About

MessageKite is a powerful, very cost effective, customer support platform which supercharges your customer communication by text-enabling your existing landline. Your customers will appreciate the ease of communicating with you through text messaging. Furthermore, your staff will also appreciate the simplicity of text communication. Messages are delivered to your dashboard, where you can organize your contacts and incoming/outgoing messages from any computer connected to the Internet. While the applications are endless, MessageKite customers consistently enjoy the time savings attached to automating tasks such as appointment and delivery reminders, product updates, service interruptions and alerts, address updates and even new product and service announcements. Give your staff the intuitive tools to improve communication, automate ineffective workflows and improve your customers’ experience!

About

Mass texting made easy. Have conversations with individual customers or send out a text to thousands at once. SimpleTexting gives you everything you need to engage your audience using SMS. Trusted by Fortune 500 companies and small businesses alike, SimpleTexting’s intuitive platform makes text marketing accessible to anyone. Send bulk messages, conduct polls, provide customer service, create automated drip campaigns and more. With flexible pricing plans and powerful features, SimpleTexting grows with you. And with an app available for iOS and Android, you can even manage your efforts from anywhere.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Business Texting App With Pro Tools For Small Business

Audience

Businesses and organizations of all types and sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
$10.00/mo unlimited two-way texting when paid annually
Free Version Not Supported
Free Trial Supported

Pricing

$29.00/month
Starts at $29/month for 500 credits
Save 20% with an annual plan
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • There are so many things I love about MessageKite. Messaging groups are fantastic for sending out information to specific groups. I also appreciate the templates - they make quick work of sending out repeat information.

Cons

  • I struggle with deleted contacts still showing up in pull-down menus.

Pros & Cons from Real Users

Pros

  • I loved how easy to use the software is. It's simple, friendly to look at, and effective. Also, the user interface is very easy to navigate. The responding on texts is easy to use, and great that it comes with Mobile App.
  • SMS marketing is a way of marketing that never gets old. Using Simple texting I reach customers and leads directly on their uncrowded inbox. It works pretty great for regular marketing. You can also send transaction or promotional messages.
  • Simple Texting is a well-known SMS marketing platform. - It gives the best auto personalized SMS. (Custom field option) - The auto-responder SMS is my favorite. - User interest tracking using its analytics.
  • SimpleTexting gives you a traditional but effective way to reach customers with your business marketing campaign or for promotional. The setup was hassle-free. I liked its ability to send personalized texts without writing each time. The insights are decent.
  • I liked its integration with Hubspot, to send SMS with integrated manageable CRM. Bulk SMS marketing can be possible on SmartTexting platform. Also helpful in helpdesk to give a regular update on their tickets.

Cons

  • I really wish that this had some analytics, where I could see what campaigns got the most frequent and rapid responses.
  • No cons. In my moderate usage Simple texting does well.
  • Not at all. I'm impressed with this tool, never experienced problems.
  • In my campaign usage, it gives me a good response.
  • No cons, it does SMS marketing job excellently.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

MessageKite
Founded: 2017
Canada
www.messagekite.com

Company Information

Sinch
Founded: 2008
Sweden
simpletexting.com

Alternatives

Alternatives

Categories

Categories

Bulk SMS Supported
Communications Supported
Mobile Marketing Supported
Polling Supported
SMS Marketing Supported
SMS Survey Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Not Supported
Call Reminders Not Supported
Email Reminders Not Supported
Online Booking Not Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Not Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Not Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Not Supported
Feedback Collection Supported
Live Results Tracking Not Supported
Multiple Question Types Supported
Online Polling Not Supported
Phone Polling Not Supported
Presentation Tools Not Supported
Q & A Not Supported
Skip Logic Not Supported
SMS Polling Supported
Supports Audio / Images / Video Not Supported

Integrations

BrightMove Not Supported
ChatGPT Not Supported
Cognito Forms Not Supported
Commerce7 Not Supported
Dialpad Sell Not Supported
Easyflow Not Supported
Facebook Not Supported
Google Calendar Not Supported
Integrately Not Supported
KonnectzIT Not Supported
Mailchimp Not Supported
Planfix Not Supported
Raklet Not Supported
Rayven Not Supported
Wufoo Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zenkit To Do Not Supported
bLoyal Not Supported

Integrations

BrightMove Supported
ChatGPT Supported
Cognito Forms Supported
Commerce7 Supported
Dialpad Sell Supported
Easyflow Supported
Facebook Supported
Google Calendar Supported
Integrately Supported
KonnectzIT Supported
Mailchimp Supported
Planfix Supported
Raklet Supported
Rayven Supported
Wufoo Supported
X (Twitter) Supported
Zapier Supported
Zenkit To Do Supported
bLoyal Supported
Claim MessageKite and update features and information
Claim MessageKite and update features and information
Claim SimpleTexting and update features and information
Claim SimpleTexting and update features and information