MessageDesk

MessageDesk

Alderwood Labs
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About

MessageDesk keeps you and your team connected to contacts, customers, and clients for appointments, scheduling, payments, alerts, and daily operations. Ready to improve your day-to-day operations? Watch how business text messaging can help you start and manage more conversations, fill your calendar, and get you paid. Send and receive SMS and MMS messages for everything from 1-on-1 conversations to mass SMS marketing broadcasts. Spin up a new 10-digit phone number with a local area code or text-enable your existing business number. Start and manage more conversations with contact groups and web forms. Add contacts to quickly create groups or apply advanced filters to automatically group contacts based on their info. Grow your contact lists and start more conversations with web forms that net bookings, referrals, and appointments.

About

SlickText is the #1 rated SMS marketing service. We help you create valuable relationships with your audience through personalized, targeted text messages. With our easy-to-use marketing tools, automated workflows, and smarter analytics, you’re empowered to grow your list, drive conversions, and meet your revenue goals—faster than ever. Our innovative platform powers connections for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. Get started today at slicktext.com.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need a customer texting solution

Audience

Organizations of all sizes across all industries

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported

Pricing

$29.00/month
Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I very much appreciated how smooth and fast my representative was able to assist me with the question I had.
  • - User Friendly - Increases conversion - Easy sign up for members - Affordable - Customizable messages - Syncs to your Shopify store
  • I love how speedy the communication is and that you get to message a real human. It is nice to be able to chat instead of emailing or calling as well.
  • Gabriella was very helpful! I'm new to SlickText, so I had some questions about how to make the platform work for what our company needs. Gabriella took the time to research my questions and got back to me with a workable solution! I'm very impressed. I was also impressed by Branden, who has helped with onboarding our company. I like all the how-to videos, they have helped me every step of the way with setting up our account.
  • Ease of use, user friendly features, great customer service. Good work team. I can see myself using this for a long time.

Cons

  • I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly.
  • - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters - Pay attention to your audience because that will determine what plan works best for you.
  • I truly don’t have any cons. The service was exceptional!
  • I'm concerned about how the auto-replies will impact our overall cost. That is the only thing so far.
  • Nothing much to note here. Still pretty new to this and have yet to find a fault.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Alderwood Labs
Founded: 2018
United States
messagedesk.com

Company Information

SlickText
Founded: 2012
United States
www.slicktext.com

Alternatives

Alternatives

txtsignal

txtsignal

Seventh Compass

Categories

Mobile Marketing Supported
SMS Marketing Supported
SMS Survey Supported

Categories

Bulk SMS Supported
SMS Marketing Supported
SMS Survey Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Supported
Audience Targeting Supported
Campaign Management Supported
Contact Management Supported
Customizable Templates Not Supported
Keyword Tracking Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Integrations

Zapier Supported
AWeber Not Supported
ActiveCampaign Not Supported
Campaign Monitor Not Supported
Constant Contact Not Supported
Drip Not Supported
Freedom Merchants Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
Make Not Supported
Meta Ads Not Supported
Nekton.ai Supported
Pinterest Ads Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Salesforce Not Supported
Shopify Not Supported
Slack Not Supported
Xero Supported

Integrations

Zapier Supported
AWeber Supported
ActiveCampaign Supported
Campaign Monitor Supported
Constant Contact Supported
Drip Supported
Freedom Merchants Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Make Supported
Meta Ads Supported
Nekton.ai Not Supported
Pinterest Ads Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Salesforce Supported
Shopify Supported
Slack Supported
Xero Not Supported
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