Message Mate vs. SimpleTexting Comparison


Message Mate OwnerListens	SimpleTexting Sinch	+	+
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About Messaging is the world's most loved and fastest growing communications method (Economist). If you're not messaging with your customers, you are missing out on the biggest customer engagement shift since the invention of email. We make it easy for customers and businesses to directly message each other. Secure, scalable, powerful. With Message Mate on your site, shoppers can effortlessly text your company so your agents can help navigate them to completing their purchase in real time. Customer messages are then relayed to your team in real time. Increasing conversions can really be as simple as making it dead easy to reach you and lend a helping. No matter how the response is sent, customers receive it via text so they feel like they are having a personal conversation with your business. Messages can be sent to multiple responders using email, SMS, or a web dashboard.	About Mass texting made easy. Have conversations with individual customers or send out a text to thousands at once. SimpleTexting gives you everything you need to engage your audience using SMS. Trusted by Fortune 500 companies and small businesses alike, SimpleTexting’s intuitive platform makes text marketing accessible to anyone. Send bulk messages, conduct polls, provide customer service, create automated drip campaigns and more. With flexible pricing plans and powerful features, SimpleTexting grows with you. And with an app available for iOS and Android, you can even manage your efforts from anywhere.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies searching for a customer text platform to increment their sales	Audience Businesses and organizations of all types and sizes
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30 per month Free Version Not Supported Free Trial Supported	Pricing $29.00/month Starts at $29/month for 500 credits Save 20% with an annual plan Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 4.7 / 5 features 4.6 / 5 design 4.8 / 5 support 4.9 / 5 Read all reviews
	Pros & Cons from Real Users Pros I loved how easy to use the software is. It's simple, friendly to look at, and effective. Also, the user interface is very easy to navigate. The responding on texts is easy to use, and great that it comes with Mobile App. SMS marketing is a way of marketing that never gets old. Using Simple texting I reach customers and leads directly on their uncrowded inbox. It works pretty great for regular marketing. You can also send transaction or promotional messages. Simple Texting is a well-known SMS marketing platform. - It gives the best auto personalized SMS. (Custom field option) - The auto-responder SMS is my favorite. - User interest tracking using its analytics. SimpleTexting gives you a traditional but effective way to reach customers with your business marketing campaign or for promotional. The setup was hassle-free. I liked its ability to send personalized texts without writing each time. The insights are decent. I liked its integration with Hubspot, to send SMS with integrated manageable CRM. Bulk SMS marketing can be possible on SmartTexting platform. Also helpful in helpdesk to give a regular update on their tickets. Cons I really wish that this had some analytics, where I could see what campaigns got the most frequent and rapid responses. No cons. In my moderate usage Simple texting does well. Not at all. I'm impressed with this tool, never experienced problems. In my campaign usage, it gives me a good response. No cons, it does SMS marketing job excellently.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information OwnerListens Founded: 2011 United States ownerlistens.com/message_mate/	Company Information Sinch Founded: 2008 Sweden simpletexting.com
Alternatives 2way 2way Message	Alternatives CallHub
Textmagic	TextUs
AndroSMS Dunes Factory	SlickText
Solutions by Text	TextP2P
txtsignal Seventh Compass View All	UltraSMSScript View All
Categories Business Text Messaging Supported SMS Marketing Supported	Categories Bulk SMS Supported Business Text Messaging Supported Communications Supported Mobile Marketing Supported Polling Supported Proactive Notification Supported SMS Marketing Supported SMS Survey Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Not Supported Mass Texting Not Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Mobile Marketing Features Channel Attribution Not Supported Contextual Targeting Not Supported Coupons Not Supported Email Marketing Not Supported Engagement Monitoring Not Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Supported Polling Features Data Analysis Tools Supported Email Distribution Not Supported Feedback Collection Supported Live Results Tracking Not Supported Multiple Question Types Supported Online Polling Not Supported Phone Polling Not Supported Presentation Tools Not Supported Q & A Not Supported Skip Logic Not Supported SMS Polling Supported Supports Audio / Images / Video Not Supported
Integrations Facebook Supported X (Twitter) Supported Axis LMS Not Supported BigCommerce Supported Cognito Forms Not Supported Easyflow Not Supported Ecwid Supported Google Calendar Not Supported Joomla! Supported Mailchimp Not Supported Raklet Not Supported Rayven Not Supported Shopify Supported Squarespace Supported Weebly Supported WooCommerce Supported Zapier Not Supported Zenkit Base Not Supported Zenkit To Do Not Supported Show More Integrations View All 12 Integrations	Integrations Facebook Supported X (Twitter) Supported Axis LMS Supported BigCommerce Not Supported Cognito Forms Supported Easyflow Supported Ecwid Not Supported Google Calendar Supported Joomla! Not Supported Mailchimp Supported Raklet Supported Rayven Supported Shopify Not Supported Squarespace Not Supported Weebly Not Supported WooCommerce Not Supported Zapier Supported Zenkit Base Supported Zenkit To Do Supported Show More Integrations View All 23 Integrations
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