MeridianMeridian Cooperative
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Salesforce Agentforce Energy & UtilitiesSalesforce
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Related Products
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About
A best-in-class software setting new standards. Let Meridian Cooperative bring you into the future. Meridian’s browser-based functionality offers more dependability and customization. Meridian FIS/CIS was designed with you in mind. Our intuitive web-based, modular design allows individual pieces to work independently of the status of others. Increase efficiency by accessing Meridian from any internet connected device, in the office or the field. The power of data lies completely in the ability to transform it into meaningful results. At Meridian, we get it. That’s why we do the hard work for you. Our solutions easily link your data with reporting and tracking tools that are easy to understand and work with. From the homepage to personalized columns in reports, take the reins and make your critical data work for you. Our real-time data works to deliver real savings for you and your customers and members.
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About
Agentforce Energy & Utilities, formerly Energy & Utilities Cloud, is Salesforce’s industry-specific AI CRM built for energy providers and utilities. It unifies customer, asset, and operational data on a single platform designed for regulated and competitive markets. The solution delivers built-in automation, predictive and generative AI, and real-time insights to improve service and efficiency. Smart Utility Contact Center tools empower agents with full customer visibility and next-best actions. Industry-specific CPQ supports complex quoting for commodities and non-commodity products. A comprehensive energy and utilities data model enables seamless sales, service, field operations, and asset management. Agentforce Energy & Utilities helps organizations lead the energy transition while boosting growth and sustainability initiatives.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Utilities and energy service providers seeking a solution to build next-generation renewable-friendly energy networks
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Audience
Agentforce Energy & Utilities is ideal for regulated and competitive energy providers, utilities, and clean energy organizations seeking an AI-powered CRM to unify operations, improve customer engagement, and advance sustainability initiatives
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$275 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMeridian Cooperative
Founded: 1976
United States
www.meridian.coop/solutions/
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/energy-utilities/cloud/
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Integrations
CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
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