Mindgate Merchant ManagementMindgate Solutions
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Related Products
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About
NMI Merchant Relationship Management (formerly IRIS CRM) helps banks, ISOs, and payment providers manage the entire merchant lifecycle—from lead to underwriting to ongoing support. Purpose-built for the payments industry, NMI Merchant Relationship Management unifies risk management, compliance, and portfolio oversight within one scalable platform. Its modular suite includes Merchant Central for onboarding, residuals automation and calculation and reporting; ScanX for automated KYC/KYB and AML compliance; and MonitorX for continuous monitoring and risk alerts. Unlike generic CRMs, Merchant Relationship Management offers payments-specific functionality designed to reduce manual work, improve compliance accuracy and increase merchant retention. With white-label flexibility, integrated automation, and seamless CRM integration, it delivers operational efficiency and transparency across high-volume portfolios. Modernize merchant management, reduce churn, and simplify compliance with NMI.
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About
The Merchant Management Platform is an end-to-end solution designed for acquiring banks and financial institutions to manage their full merchant lifecycle, from onboarding and configuration to hierarchy management, settlements, reconciliation, and dispute handling. It supports merchant servicing across both physical stores and online/app-based environments, enabling banks to handle dynamic routing, settlement/payout flows, fees and charges, and merchant-specific business parameters. It provides merchant and sub-merchant portals, including self-onboarding, transaction tracking, QR-generation, refund processing, alerts, and real-time funds sweep-in. With multiple acquiring interfaces (mobile, web, kiosk, POS, PC-POS, APIs), support for varied transaction methods and identities (cards, mobile devices, virtual addresses, national ID, QR, bulk payments, and H2H), and full MIS/reporting capabilities, it helps banks onboard more merchants with minimal operational overhead.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
ISOs, banks and ISVs looking to manage their merchants and residuals
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Audience
Banks, payment acquirers and financial institutions wanting a tool to modernize their merchant-acquisition and portfolio management operations with a unified, digital platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1,499 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNMI
United States
www.nmi.com/products/merchant-relationship-management/
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Company InformationMindgate Solutions
Founded: 2008
India
www.mindgate.solutions/product/retail-payments/merchant-management/
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Alternatives |
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Integrations
Adobe Acrobat Sign
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
Refold
Zapier
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Integrations
Adobe Acrobat Sign
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
Refold
Zapier
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