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About

Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.

About

RingRx supports healthcare providers needing high-quality, cost-effective, HIPAA-compliant telephone, text, and fax communications. Our clients rely on us for seamless patient communications throughout their healthcare journeys. RingRx is a cloud-based VoIP communication system designed for modern healthcare environments, featuring a versatile, highly customizable set of tools, including - Phone app for flexible and reliable call routing - Voicemails accessible from anywhere - HIPAA-compliant desktop app - Enterprise-quality desk phones. Unlike competitors who don't understand healthcare requirements or have patched-together features, RingRx is a healthcare-first communications system. Our integration and customization options simplify patient connections in the office, at home, or from the road. Practices can be up and running on RingRx in less than a day. And our simple pricing structure makes it easy to select the right features without any upsell or billing surprises.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Healthcare Organizations, Hospital's, Physician Practices

Audience

Sole practitioners or therapists, Clinic practice/office managers and doctors, hospital CTOs/CFOs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version Supported
Free Trial Not Supported

Pricing

$15 per month
RingRx has three plans:
Lite -
$15/user/month
Complete business phone system for any sized practice

Grow
$19/user/month
Enjoy business phone, fax, and text for your entire office

Clinic
$25/user/month
Business class communications solution for growing and established practices
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Mend
Founded: 2014
United States
www.mend.com

Company Information

RingRx
Founded: 2017
United States
ringrx.com/hipaa-compliant-text-messages/

Alternatives

DoctorConnect

DoctorConnect

Adtel International

Alternatives

Altar-1

Altar-1

Aikido Security

Categories

Healthcare AI Supported
Medical Scheduling Supported
Mental Health Supported
Patient Engagement Supported
Patient Intake Supported
Patient Portal Supported
Patient Scheduling Supported
Payment Processing Supported
Telemedicine Supported
Therapy Supported

Categories

Business VoIP Supported
Patient Engagement Supported
Telemedicine Supported
Telephony Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Supported
Multi-Location Not Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Not Supported
Intake Forms Supported
Lab Results Not Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Not Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Not Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Not Supported
Encryption Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Not Supported
Multi-User Collaboration Not Supported
Voice Mail Not Supported

Integrations

Amion Not Supported
Cortex Supported
Dataweavers Supported
Elation Health Not Supported
Intergy EHR Supported
Nexsure Insurance Platform Not Supported
NextGen Healthcare EHR Supported
QGenda Not Supported
Veradigm EHR Supported
eClinicalWorks Supported

Integrations

Amion Supported
Cortex Not Supported
Dataweavers Not Supported
Elation Health Supported
Intergy EHR Not Supported
Nexsure Insurance Platform Supported
NextGen Healthcare EHR Not Supported
QGenda Supported
Veradigm EHR Not Supported
eClinicalWorks Not Supported
Claim Mend and update features and information
Claim Mend and update features and information
Claim RingRx and update features and information
Claim RingRx and update features and information