Membitbot

Membitbot

Membit
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About

Membit takes the world of Virtual Agents a few steps further, and finally allow promises and market predictions to be realized. Our unique platform provides Intelligent Behaviour Management delivering Exceptional CX for the Enterprise Membit has developed a conversation behavior & dialogue management module, which constantly monitors the various scenarios through the session, and responds to them correctly, preserving an exceptional CX in all situations. The shift to home working and the rise of the virtual contact center has accelerated the demand for Conversational AI. Enterprises now understand the importance of automation and its potential benefits in reducing operational costs. Membit solution resolves one of the main challenges faced is how to deploy solutions that reduces the overall costs while enhancing customer satisfaction.

About

Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises looking for an Behaviour Management solution

Audience

Companies looking to improve the quality and efficiency of their customer support / CX

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1000 per month
Free Version Not Supported
Free Trial Supported

Pricing

We have a SaaS business model with a license fee (based on volume and complexity) and professional services fee.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • MindSay is very intuitive conversation platform. It has an intelligent chatbot. It completely based on Artificial Intelligence. No coding required to set up. Analytics data are also available to analyse bot progress and client satisfaction.

Cons

  • MainSay is a very impressive tool, I'm totally happy with its skills.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Membit
Founded: 2016
Israel
website.membitbot.com

Company Information

Mindsay
Founded: 2016
France
www.mindsay.com

Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite

Categories

AI Assistants Supported
Chatbot Supported
Conversational AI Supported

Categories

AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported
Customer Service Supported
Live Chat Supported
Voice Bot Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Not Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Not Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Integrations

Alexa Not Supported
Amadeus Travel Platform Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
Freshdesk Not Supported
Intercom Not Supported
Locomote Not Supported
Salesforce Not Supported
Skype Not Supported
Slack Not Supported
SnapCall Not Supported
Sunshine Conversations Not Supported
Typeform Not Supported
Vonage Communications APIs (Nexmo) Not Supported
WhatsApp Not Supported
Zendesk Not Supported
Zendesk Sunshine Not Supported
efficy Not Supported
iAdvize Not Supported

Integrations

Alexa Supported
Amadeus Travel Platform Supported
Facebook Supported
Facebook Messenger Supported
Freshdesk Supported
Intercom Supported
Locomote Supported
Salesforce Supported
Skype Supported
Slack Supported
SnapCall Supported
Sunshine Conversations Supported
Typeform Supported
Vonage Communications APIs (Nexmo) Supported
WhatsApp Supported
Zendesk Supported
Zendesk Sunshine Supported
efficy Supported
iAdvize Supported
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