Medesk vs. Tebra Comparison


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		Related Products AdvancedMD AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. 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About Ideal for medical practitioners and private clinics, it is a cloud-based platform that streamlines your practice workflow, helping you attract and retain more patients at a lower cost. Medesk offers video consultations, in-built EHR, a schedule integrated with Google Calendar and iCal, online booking and appointment reminders, powerful analytics, and payment and deposit options. Medesk has developed ready-made solutions for GPs, mental health, allied health, and hair loss practitioners. Medesk allows you to automate the patient engagement process with the following tools: – Transparent online booking with convenient time slots available –Adding patient contact details straight to their EHR for immediate use – Automated confirmation emails and textsright after booking – Schedule reminders to cut down on cancellations and DNAs	About Independent practices need complete solutions to maximize patient and provider well-being. While each Tebra product is purpose-built to modernize and optimize every step of the patient-practice journey, the combined platform delivers a complete operating system that provides added value for providers and patients alike. Power your connected practice with everything you need to attract new patients and keep current ones through the power of digital presence. Empower patients through every communication touchpoint and deliver a uniquely frictionless experience and convenient access that builds trust and a healthier practice. A modern, certified EHR solution built for the needs of today’s provider, delivering everything your practice needs. This includes robust charting, streamlined documentation, a comprehensive view of patients and their history, eRx, eLabs, telehealth, and more, allowing providers control of how they deliver care.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience private practitioners, practice managers	Audience Healthcare providers seeking a tool to modernize and optimize every step of the patient-practice journey
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15.00/month Every Medesk Subscription Includes: ✓ Unlimited Users Add as many users as you need. Includes part-time staff, external or remote consultants or anyone else who can help you drive your business. ✓ Unlimited Training Multiple recurring weekly webinars and on-boarding sessions. Video, textual and interactive guided tours to help you facilitate your adoption of the platform. ✓ Unlimited Video Consultation Duration Stay connected and engaged with your patients as long as required and don't worry about how many minutes your consultations last. ✓Online Assistance and Technical Support Assistance and training online via live chat. ✓ Ongoing Software Updates Everything is always up-to-date with the latest features and improvements. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.1 / 5 ease 1.8 / 5 features 1.9 / 5 design 2.0 / 5 support 1.1 / 5 Read all reviews
Pros & Cons from Real Users Pros - Customizable software - Constant support and with the same manager - New features every few months - Weekly trainings, normally the reception staff and external doctors vary constantly, this function is essential for us, we do not have to invest time in training new staff Cons There is no negative point, perhaps, the time it takes to customize the software, about 7 days.	Pros & Cons from Real Users Pros Tebra offers a fairly decent charting system, which can be a positive aspect of the platform. However, unless you have dedicated assistance, transitioning away from it comes at a steep price—potentially costing thousands just to obtain your own data. This makes the system feel more like a financial trap than a truly provider-friendly solution. Aprima is by far the worst but Tebra is a close second. I say that after using cerner, meditech, epic, aprima, allscripts, and practice fusion. It has so many ridiculous cliquues at times, has errors, goes down, flawed updates, you name it of the "I dont want to deal with.....and Tebra probably has that problem. Avoid this junk at all costs. Nothing. System is difficult to use. Accounting is difficult. Support tries hard but their hands are tied by those above them. Beware of Tebra’s lack of transparency and customer support. Despite not even starting onboarding or accessing the platform, we’ve been repeatedly charged without any explanation. Attempts to get answers are met with impersonal responses, directing us to ‘submit a ticket’ with no resolution. Tebra’s support is inaccessible, with no direct point of contact and vague responses to critical billing issues. This experience has felt unprofessional and even fraudulent, with ongoing charges for a service we’ve yet to use. If you’re considering Tebra, prepare for billing and communication challenges that make this service more frustrating than beneficial. Every good employee left the company. Not many compliments to give here. Good sales pitch, terrible delivery of services paid for. Cons Tebra presents itself as a comprehensive solution for providers, yet in reality, it falls short in every critical area. The clearinghouse consistently rejects claims, making the billing process inefficient and unreliable. Additionally, the requirement to download a desktop version just to conduct billing is outdated and inconvenient. To make matters worse, customer service is unresponsive, often taking days or even weeks to provide assistance. This platform fails to deliver on its promises, creating more frustration than solutions. Everything, where do you want to start. Horrible customer service. Poor functionality, Tebra allowed an outsider to hack my billing accounts multiple times. Tebra then fraudulently charged a provider's credit card $3000 of fraudulent charges without their knowledge. My billing company lost clients because of these antics by Tebra. No one will communicate or refund the money. Do not trust Tebra. I feel compelled to warn others about our experience with Tebra. Despite not having gone through onboarding or even accessing the product, Tebra has been charging our account regularly. There has been absolutely no communication about what these charges are for, and any attempt to reach out for clarification is met with impersonal responses telling us to ‘submit a ticket’—which results in no actual help or transparency. We haven't had any opportunity to use the platform or even start implementation, so it feels like these charges are completely unfounded. This lack of onboarding and customer support, combined with the unexplained billing, has left us feeling misled and taken advantage of. At this point, it’s hard not to see this as fraudulent behavior, given that we’re paying for a service we haven't received. Tebra’s lack of accountability and transparency is both unprofessional and unethical. I’d strongly recommend steering clear of this company if you want reliable service, clear communication, and a trustworthy partnership. So far, it’s been nothing but frustrating and costly without any benefit to our practice. Terrible customer service. Help desk us unhelpful. SEO is not optimized. Website is not updated even once after GO-LIVE. Rude staff. Would never use this company again.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Medesk Founded: 2008 United Kingdom www.medesk.net/en/	Company Information Tebra United States www.tebra.com
Alternatives Zanda Zanda Health	Alternatives RXNT
OptiMantra	Ensora Mental Health TheraNest
Carepatron	EZDERM EHR EZDERM
AdvancedMD	AdvancedMD
SimplePractice View All	Luma Health View All
Categories Chiropractic Supported Clinic Management Supported Electronic Medical Records (EMR) Supported Medical Practice Management Supported Medical Scheduling Supported Mental Health Supported Patient Engagement Supported Patient Portal Supported Patient Scheduling Supported Physical Therapy Supported Therapy Supported	Categories Appointment Reminder Supported Care Coordination Supported Clinic Management Supported Clinical Documentation Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Health Insurance Supported Healthcare Claims Management Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Patient Engagement Supported Patient Intake Supported Patient Management Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported
Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Not Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Not Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Not Supported Voice Recognition Not Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Not Supported Insurance Eligibility Verification Not Supported Inventory Management Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Not Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Not Supported Collaboration Not Supported Messaging Supported Mobile Access Supported Patient Education Not Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Not Supported Self Management Supported Show More Features Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Not Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Supported Patient Records Supported SOAP Notes Not Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Not Supported E-Prescribing Supported EDI Not Supported EMR / EHR Supported HIPAA Compliant Not Supported Inpatient / Residential Not Supported Multi-Provider Practice Not Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Not Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Not Supported EHR-Agnostic Not Supported Health Record Access Not Supported Intake Forms Not Supported Lab Results Supported Prescription Renewals Not Supported Secure Messaging Supported Video Consultations Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Supported Exercise Management Not Supported Insurance Management Supported Multi-Location Supported Patient Records Supported Practice Management Supported Progress Notes Supported Treatment Plans Supported
Integrations AI Answering Not Supported CoMagic Supported DoctorConnect Not Supported FlowHealth Not Supported Grapheus Not Supported Medsender Not Supported Nexus EHR Not Supported QuickSlot Health Not Supported Recupra Not Supported ScribeHealth Not Supported Stable Not Supported Stripe Supported Xero Supported Show More Integrations View All 3 Integrations	Integrations AI Answering Supported CoMagic Not Supported DoctorConnect Supported FlowHealth Supported Grapheus Supported Medsender Supported Nexus EHR Supported QuickSlot Health Supported Recupra Supported ScribeHealth Supported Stable Supported Stripe Not Supported Xero Not Supported Show More Integrations View All 10 Integrations
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