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About

Eliminate hours of work watching user research recordings with test results that are instantly translated into the metrics that matter. Quickly create a maze for every project need, from surveys to usability tests, then share with users in a matter of minutes with a simple URL. Watch test results come in in real time and instantly transform into quantitative data, like mis-clicks and heatmaps. Then share your findings and start a discussion with stakeholders in your unique, auto-generated Maze Report. Use Maze to validate ideas and concepts, test wireframes, usability and copy, or gather user insights through feedback and satisfaction surveys. Maze is intuitive, browser based and device agnostic, integrating seamlessly with leading design platforms like Figma, InVision, AdobeXD, Marvel, and Sketch to accelerate your testing process.

About

Say hello to UserPeek, your go-to platform for all remote usability testing! UserPeek invites businesses to experience firsthand how users interact with their products. With user-friendly tagging and annotation features, UserPeek ensures UX evaluations are a breeze and swiftly accomplished. A standout feature of UserPeek is its rich and diverse tester panel. Carefully selected, this panel represents a broad mix of demographics, empowering businesses to gain a wide-ranging understanding of user behaviors and inclinations. Additionally, UserPeek's speech-to-text transcription tool brings a new level of efficiency to user testing, instantaneously translating user feedback into actionable insights. With UserPeek's exclusive Highlight Reel feature, businesses can curate impactful presentations. Selecting key moments from user testing videos enables a succinct and compelling narrative that truly highlights critical user interactions and feedback.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Designers, UX researchers, Product Managers, Product Marketers

Audience

UX Designers, User Researchers, Product Managers, Marketing Professionals

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Professional - $25 per user per month
Enterprise - customized for your team
Free Version Supported
Free Trial Not Supported

Pricing

$55 per tester
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We are using prewritten tests to do the research and started with 5 tests. Videos were delivered within 3 hours - so super fast. Transcripts are great.
  • I really enjoyed using UserPeek because its user friendly and simple to navigate without any bells and whistles that distract from collecting user feedback efficiently! Setting up is a breeze. You can jump into testing right away. Super convenient! I also liked how quickly we got insights that allowed us to improve things right away without any holdups! The neat layout and smooth workflow made everything go seamlessly and stress free.

Cons

  • Handling of the highlight reel creation is not yet there.
  • I found that one aspect of UserPeek that I wasn't too fond of is that it can sometimes take a bit longer than anticipated to locate participants for specific demographics. A situation thats quite typical with most testing platforms though worth noting if you're aiming at very particular audiences.. Apart from that hiccup for teams, with highly specialized needs. the overall process is fairly seamless and efficient.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Maze
Founded: 2018
France
maze.co

Company Information

UserPeek
Founded: 2021
United States
userpeek.com

Alternatives

Dovetail

Dovetail

Dovetail Research

Alternatives

Categories

App Design Supported
Prototyping Supported
Usability Testing Supported
User Research Supported

Categories

Usability Testing Supported
User Research Supported

Usability Testing Features

A/B Testing Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Supported
Impression Testing Not Supported
Mobile Testing Not Supported
Moderated Usability Testing Not Supported
Prototype Testing Supported
Quantitative Metrics Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Supported

App Design Features

Change Management Not Supported
Collaboration Not Supported
Design Templates Not Supported
Drag & Drop Not Supported
Feature Library Not Supported
Prototyping Not Supported
Testing Management Supported
Visual Interface Not Supported

Prototyping Features

Animation Not Supported
Collaboration Not Supported
Drag & Drop Not Supported
Software Prototyping Not Supported
Templates Not Supported
UI Prototyping Not Supported
Usability Testing Supported
UX Prototyping Not Supported
Version Control Not Supported

Usability Testing Features

A/B Testing Not Supported
Annotations Supported
Audience Targeting Supported
Heatmaps Not Supported
Impression Testing Supported
Mobile Testing Supported
Moderated Usability Testing Not Supported
Prototype Testing Supported
Quantitative Metrics Not Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Supported

Integrations

AccessOwl Supported
Adobe XD Supported
Azure Marketplace Supported
Figma Supported
Kamsa Supported
Marvel Supported
Rally Supported
Sketch Supported
StoryChief Supported

Integrations

AccessOwl Not Supported
Adobe XD Not Supported
Azure Marketplace Not Supported
Figma Not Supported
Kamsa Not Supported
Marvel Not Supported
Rally Not Supported
Sketch Not Supported
StoryChief Not Supported
Claim Maze and update features and information
Claim Maze and update features and information
Claim UserPeek and update features and information
Claim UserPeek and update features and information