MaxiDent

MaxiDent

Maxim Software Systems
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About

MaxiDent is a Canadian dental practice management software provider, that with over 40 years of experience has evolved to now offering much more in additional avenues of dentistry, such as business and marketing to help advance all dental practices across Canada. MaxiDent software offers a plethora of applications that include clinical charting, patient scheduling, SecureSend integration, billing, lab-tracking integration, and so much more. Other important capabilities of the add-ons include patient self check-in software, email / text reminders, electronic signature capture, voice recognition, voice command, and fully integrated payment systems, to name a few. By becoming a MaxiDent client, your practice will gain access to its very own dedicated 4-person SUCCESS TEAM. MaxiDent’s Success Teams are designed to work with and get to know your practice's specific needs, and comes equipped with 1 Account Manager, 1 Implementation Manager and 2 Support Technicians.

About

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road. If a practice is ready to start growing and increasing revenue, then we’re the right partner.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Supports dental and/or medical professionals looking for an intuitive software to help them manage their practice.

Audience

medical, dental, and vision practices

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
FREE software license & FREE database conversion
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 1.5 / 5
support 1.3 / 5

Pros & Cons from Real Users

Pros

  • None.
  • When the sync with the scheduling system is working the product works as advertised.
  • The software was alright, not the best certainly. It did automate our appointment confirmation process as advertised.
  • Works decent for text and appointment reminders for patients in healthcare offices. Integrates well too.

Cons

  • They over promise and ...underdeliver. of should i say- don't deliver. They skip meetings that they bill for and don't help at all.
  • The sync with your scheduling system is always down and it consumes endless amounts of time to restore it. During the time when the sync is down patients are not receiving their reminders. This results in fewer patients showing up and loss of revenue. The support techs only know basic elements of IT and are in way over their head. They can't understand what the problems are and therefore don't know how to resolve them.
  • The user interface was daunting, especially for our team members who did not grow up in the digital age.
  • I hate the outdated platform and is not super easy to use.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Maxim Software Systems
Founded: 1980
Canada
www.maxidentsoftware.com

Company Information

Solutionreach
United States
www.solutionreach.com

Alternatives

DentalTap

DentalTap

Dental Cloud, Inc.

Alternatives

Modento

Modento

Modento Inc.
Denticon

Denticon

Planet DDS

Categories

Categories

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Supported
Clinical Charting Supported
Imaging Supported
Inventory Management Supported
Patient Account Management Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Not Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Dental Charting Features

Appointment Management Supported
For Veterinary Not Supported
Hands-Free Charting Supported
Orthodontic Charting Supported
Progress Notes Supported
Treatment Planning Supported

Dental Features

Appointment Management Not Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Supported
Patient Account Management Not Supported
Patient Billing Not Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Not Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Healthcare CRM Features

Audience Targeting Supported
Campaign Management Supported
Marketing Automation Supported
Medical History Records Not Supported
Patient Communications Supported
Patient Management Not Supported
Physician Management Not Supported
Predictive Analytics Not Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Not Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Not Supported
Patient Scheduling Supported
Physician Scheduling Not Supported

Optometry Features

Appointment Management Not Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Not Supported
Recall Tracking Supported

Integrations

DentiMax Not Supported
Denticon Not Supported
Elavon Supported
Nextech Not Supported
OrthoTrac Not Supported
PracticeWorks Not Supported
Sensei Cloud Not Supported
Smilepass Supported
WinOMS Not Supported

Integrations

DentiMax Supported
Denticon Supported
Elavon Not Supported
Nextech Supported
OrthoTrac Supported
PracticeWorks Supported
Sensei Cloud Supported
Smilepass Not Supported
WinOMS Supported
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